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Article #1368

Re: An informal survey

#1368
From: Mace Moneta
Date: Thu, 29 Dec 1994 18:48
61 lines
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In <3dsrnp$gm0@babyblue.cs.yale.edu>, schugard@peach.epix.net (Sinclaire) writes:
>In article <2mo92a$hom@engnews2.Eng.Sun.COM>, uomini@fractals.Eng.Sun.COM 
>says...
>>
>>I've seen a lot of bandwidth used up with what seems to be chronic 
>>complaints about service and performance vis-a-vis the bigger Internet 
>>providers, so I would like to find out the answers to the following 
>>question: 
>
>I would switch in a flash.  Epix does not have service,  They claim
>they do, but I have gotten very little from them.  Microserve is the
>same.  These are not national companies. they are local to PA.  But
>in any case, if a third party opened up, and could provide at least
>good service, and a willingness to help new people get going, I would
>look into it.  
>
>Herm

IBM's Advantis Internet service has been excellent for the last
two months (since they started).  I never get a busy, response is
excellent (14.4k -- throughput peaks over 3KB/sec).  Their service
staff is available 24 hours a day, 7 days a week.  When I reported
a problem with one of their servers, the problem was resolved quickly
(and I got a call back to let me know that the server was available).
They are not the cheapest provider; $30/30 hours/month for SLIP (with
local access in most every state in the US).

If service is your primary concern, give them a call (they are 
International service providers).  You can get additional info at 
http://www.ibm.net or call:

  Australia              131-426 (local call)
  Austria                0660-5702
  Belgium (Dutch)        0800-13270
  Belgium                0800-16521
  Brazil                 0800-111-525
  Canada (English)       1-800-727-2222
  Denmark                80018299
  Finland                0800-1-13151
  France                 05-906088
  Germany                0130-821141
  Ireland                1-800-553175
  Italy                  1678-76007
  Netherlands            060222308
  New Zealand            0800-801-800
  Norway                 80011341
  Spain                  900-993150
  Sweden                 020-795701
  Switzerland (French)   155-9169
  Switzerland (German)   155-9170
  Switzerland (Italian)  155-9173
  United Kingdom         0800-963949
  United States          1-800-727-2222

I (obviously?) don't work for IBM or Advantis; I'm just a satisfied
customer.

-----------------------------------------------------------------------
Mace Moneta, AT&T VM Technical Services and Engineering, Piscataway, NJ
  IBMMAIL: USATT9MM  ATTMAIL: !mmoneta  INTERNET: mmoneta@attmail.com
-----------------------------------------------------------------------
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Message-ID: <1994Dec29.184822.2037@devildog.att.com>
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References: <2mo92a$hom@engnews2.Eng.Sun.COM> <3dsrnp$gm0@babyblue.cs.yale.edu>

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From: mmoneta@attmail.com (Mace Moneta)
Subject: Re: An informal survey
Message-ID: <1994Dec29.184822.2037@devildog.att.com>
Sender: newsadm@devildog.att.com (All the News Thats Fit to Print)
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References: <2mo92a$hom@engnews2.Eng.Sun.COM> <3dsrnp$gm0@babyblue.cs.yale.edu>
Date: Thu, 29 Dec 1994 18:48:22 GMT
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