🚀 go-pugleaf

Hi;

Here's the scoop. When we moved I switched to UUNET figuring that they
had a better system than anyone else out there. When I signed on I was
told that I could only get 128K access if, when I connected, both
lines hit the same router (apparently they were waiting for a software
update from Ascend). I was also told that within 2 months this would
be fixed.

Well, trying several times including a week straight where I tried at
2:00 - 3:00 AM - no luck on getting a 128K connection. And over 2
months passed and I was told that the router upgrade is still in the
indefinite future.

Now this is where it gets interesting -- because things can take
longer than sales people promise.

I have a permanent connection. Now, it would make sense to assign 1
router 1 set of call lines for a group with a permanent connection.
Then each person in that group would get a 128K connection and nothing
would be unused.

This was discussed at UUNET and they decided to not do it. Why? No one
knows.

The second suggestion was to assign each router its own set of phone
lines so you never have 1 line connect to 1 router and the second to
another. Again, this was discussed at UUNET and they decided to not do
it.

My third request was for them to tell me if dialing in would/should
give me a 128K connection at that time. While they have this
capability, they will not do this. Why? No reason given.

Here is what I think is happening. If they allow ISDN customers to
connect at 128K, then they need twice the number of ISDN phone lines,
twice the number of routers, and twice the bandwidth from those
routers.

So, by effectively limiting all ISDN users to 56K they cut their costs
in half while still providing ISDN.

And with quick talking sales people, no one realizes they are only
getting half a line from UUNET.

So, if you want full ISDN -- don't use UUNET. (And if you are in the
D/FW area, call unicomp -- I got a FULL ISDN link from them with no
problems.)

- dave