🚀 go-pugleaf

Thanks for all suggestions and info.  In answer to the questions asked:
1.  It is 02W13.  Is this important?
2.  Neither the sim nor phone memory are anywhere near full (in fact they
are emptier than they have been in months!).
3.  The master reset is a good idea to try before handing my phone over to a
service centre.

">-�LuVbuG�-<" <anthony_deadabo@hotmail.com> wrote in message
news:b9su4e$ga1$1$8300dec7@news.demon.co.uk...
> "Rainy" <rainy__bear@hotmail.com> wrote in message
> news:b9s5v9$f2k$1@bunyip.cc.uq.edu.au...
> > Hi all,
> >
> > I have a T39m which in the past couple of weeks has begun turning itself
> off
> > randomly.  Also last night when I tried to compose an email on it, each
> time
> > I tried to enter an email address it would reset itself (i.e.. go back
to
> > the pin entry screen).  This happened about 8 times in a row before it
> > worked properly again.
> >
> > My question is: is this phone fixable or will the phone need to be
> replaced?
> > I would prefer the first option as my experience with the 2nd option is
> that
> > I usually have to be without my phone for at least 3 weeks before I
> receive
> > a replacement (as would most likely be the case this time as
Sony-Ericsson
> > have said they have no stock of the T39 at the moment).  If the phone is
> not
> > fixable, will the problem remain as it is or will it just keep getting
> > worse?
> >
> > Sony-Ericsson have told me that the resetting sounds like it might be a
> > software issue (I currently have R4A008) but the turning off sounds more
> > like a firmware issue, in which case, they would most likely need to
> replace
> > rather than fix it, does this sound accurate?
> >
> > If anyone has any knowledge or experience of such problems with a T39m I
> > would appreciate any information you can give me.
> >
> > Thanks!
> >
> >
>
> What is the date code on your handset?
>
> (On the handset's IMEI sticker of the form 0-w--)
>
> --
> Antz,
> Part of the UKtm family.
>
>