🚀 go-pugleaf

In article <ShA_5.9539$0U2.378088@news20.bellglobal.com>,
  "DavieBear" <daviiebear67@hotmail.com> wrote:
> Did you know that anyone can cancel your FIDO phone and say it has
been
> stolen.  If it is not you that calls they will not reactivate at
all.  I
> have tried to get some answers from them and get nothing but run
around.  if
> you ask to speak to someone else like a Supervisor they tell you need
to
> make an appointment to complain.   No that I have spent over $100,  on
> extras fro my FidoMatic I am screwed.  Plus the time I have is gone
and the
> chip I bought is worthless.  JUST LIKE THEIR SERVICE.  I was asking
> questions to some lady at customer service, because she could not
answer me
> she hung up  GREAT CUSTOMER SERVICE..

     While Fido CSRs are very friendly and helpful with normal
situations, they become quite touchy on security issues (I learned this
when I needed the PUK for my phone and gave them the wrong birthdate,
they simply hung up). I do believe you are overreacting though. First
off call them when you cool down and explain the situation. Tell them
you have all the relavant receipts and that you can fax it to them. I
am sure they will make everything right upon receipt of this
information. TTYL


Sent via Deja.com
http://www.deja.com/