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Thread View: alt.cellular.nokia
4 messages
4 total messages Started by Simon Templar Sun, 21 Aug 2005 11:55
Nokia 6680 problems
#116
Author: Simon Templar
Date: Sun, 21 Aug 2005 11:55
17 lines
1781 bytes
I have a Nokia 6680 from 3 Australia with Firmware V2.04.15 04-03-5 RM-36.

Not long after I got it I started getting problems with saving files and 
photos to the MMC card.  Then a couple of days ago it could not connect 
to the network.  I have to take the phone back next week.

Has anyone else had problems with this version of firmware?



-- 
The views I present are my own and NOT of any organisation I belong to.

73 de Simon, VK3XEM.
http://www.aca.gov.au/pls/radcom/client_search.client_lookup?pCLIENT_NO=157452
VoIP		http://www.TALKonIP.com.au/
Domain Hosting	http://www.GizNet.com/
Re: Nokia 6680 problems
#115
Author: Henk Loosbroek
Date: Sun, 21 Aug 2005 14:01
31 lines
2256 bytes
Upgrade the phone to the latest firmware-version: 3.04.37

The supplied MMC-card may be faulty; this issue is known by Nokia!

-- 
Henk van Loosbroek. ICQ: 50931463
My firmware:
Nokia 6310i -> v5.60 (06-09-04)
Nokia 6600 -> v5.27.0 (28-06-04)
Nokia 6680 -> v3.04.37 (01-06-05)


"Simon Templar" <usenet@vk3xem.net> schreef in bericht 
news:43086b4c_1@news.melbourne.pipenetworks.com...
>I have a Nokia 6680 from 3 Australia with Firmware V2.04.15 04-03-5 RM-36.
>
> Not long after I got it I started getting problems with saving files and 
> photos to the MMC card.  Then a couple of days ago it could not connect to 
> the network.  I have to take the phone back next week.
>
> Has anyone else had problems with this version of firmware?
>
>
>
> -- 
> The views I present are my own and NOT of any organisation I belong to.
>
> 73 de Simon, VK3XEM.
> http://www.aca.gov.au/pls/radcom/client_search.client_lookup?pCLIENT_NO=157452
> VoIP http://www.TALKonIP.com.au/
> Domain Hosting http://www.GizNet.com/ 
Re: Nokia 6680 problems
#114
Author: Simon Templar
Date: Wed, 24 Aug 2005 11:11
28 lines
2346 bytes
Simon Templar wrote:
> I have a Nokia 6680 from 3 Australia with Firmware V2.04.15 04-03-5 RM-36.
> 
> Not long after I got it I started getting problems with saving files and 
> photos to the MMC card.  Then a couple of days ago it could not connect 
> to the network.  I have to take the phone back next week.
> 
> Has anyone else had problems with this version of firmware?

Well I am really PISSED OFF with the Nokia Care Centre now, I went back 
the second time today which is over an hours drive each way and they 
replaced the main board this time and it STILL has firmware V2.04.15 and 
it STILL has the same fault!

It still won't roam to 2.5G when out of the 3G service area.

I have emailed Nokia requesting them to contact me before I make a third 
trip down to the Nokia Care Centre and create a scene.



-- 
The views I present are my own and NOT of any organisation I belong to.

73 de Simon, VK3XEM.
http://www.aca.gov.au/pls/radcom/client_search.client_lookup?pCLIENT_NO=157452
VoIP		http://www.TALKonIP.com.au/
Domain Hosting	http://www.GizNet.com/
Re: Nokia 6680 problems
#113
Author: Simon Templar
Date: Thu, 25 Aug 2005 11:56
52 lines
3426 bytes
Simon Templar wrote:
> Simon Templar wrote:
> 
>> I have a Nokia 6680 from 3 Australia with Firmware V2.04.15 04-03-5 
>> RM-36.
>>
>> Not long after I got it I started getting problems with saving files 
>> and photos to the MMC card.  Then a couple of days ago it could not 
>> connect to the network.  I have to take the phone back next week.
>>
>> Has anyone else had problems with this version of firmware?
> 
> 
> Well I am really PISSED OFF with the Nokia Care Centre now, I went back 
> the second time today which is over an hours drive each way and they 
> replaced the main board this time and it STILL has firmware V2.04.15 and 
> it STILL has the same fault!
> 
> It still won't roam to 2.5G when out of the 3G service area.
> 
> I have emailed Nokia requesting them to contact me before I make a third 
> trip down to the Nokia Care Centre and create a scene.

I have finally resolved the problem.  I spoke to Nokia this morning and 
they gave me a reference number which I think put a rocket up the Nokia 
Care Centre.  When I arrived they were very polite and they had the 
phone fixed very quick with V 3.04.37 01-06-06 RM-36 installed as 
requested this time.

I also spoke to my provider 3 Aus and they said that my SIM card was old 
(about 3 months old) and should be replaced.  As they have recently 
switched Roaming providers from Vodafone to Telstra, funny they had 
already made that switch when I signed up so I suspect they had been 
fiddling with the network which contributed to the problems!

Anyway I went to a 3 Shop on the way home today and had the SIM replaced 
and the phone is behaving as it should now.

So if you need to have your phone serviced at a Nokia Care Centre do 
your homework before you go and find out the latest firmware revision 
and insist they actually upgrade to that and don't let the mongrels fob 
you off.



-- 
The views I present are my own and NOT of any organisation I belong to.

73 de Simon, VK3XEM.
http://www.aca.gov.au/pls/radcom/client_search.client_lookup?pCLIENT_NO=157452
VoIP		http://www.TALKonIP.com.au/
Domain Hosting	http://www.GizNet.com/
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