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Article #97

Re: NEWS: US edges towards mobile antitrust case

#97
From: DevilsPGD
Date: Mon, 13 Jul 2009 06:32
22 lines
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In message <higgy-C6B241.11051811072009@news.announcetech.com> John
Higdon <higgy@kome.com> was claimed to have wrote:

>They're harder to find than you think. Also, a rep actually gave me the 
>wrong information when I called and asked. But then, what would reps 
>know?

I recently had the classic Verizon $/KB vs cents/KB discussion with a
Rogers representative before traveling to the US.

Luckily their website was correct, and the information she read to me
from their internal descriptions matched the website, but at that point
Rogers quoted prices in c/KB, $/KB and $/MB on different plans, but in
all cases they actually had the math correct vs what they actually bill,
so the only issue was that she believed that $0.006/KB was cheaper then
$1/MB and didn't want me to switch to a $1/MB plan.

Unlike the now classic Verizon phone caller, I didn't keep repeating the
same thing over and over hoping the rep would suddenly understand, but
rather, I walked her through how to do the math using a pen and paper,
and she was quite appreciative since she didn't really know how to
visualize fractions of a penny, or the difference between a KB or MB.
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From: DevilsPGD <DeathToSpam@crazyhat.net>
Newsgroups: alt.cellular.verizon,alt.cellular.t-mobile,ba.internet
Subject: Re: NEWS: US edges towards mobile antitrust case
Date: Mon, 13 Jul 2009 00:32:45 -0600
Organization: Disorganized
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