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Article #237

Re: help, windows will only start in safe mode

#237
From: Todd
Date: Wed, 18 Aug 1999 00:00
51 lines
3696 bytes
tom parker wrote in message <7pa1p4$32i$1@ffx2nh5.news.uu.net>...
>Running win 95 with fat 16.  Have 12 gig hard drive divided into 6 two gig
>partitions C through H.  (I being my cdrom drive.)  Well here is what
>happened.
>
>
>            Had adobe Pagemaker V.65 and Photo Shop loaded on C drive.
Well
>it was getting pretty full so I decided to move it to a drive that was
>empty.  This being f drive.  The first thing I did was delete it out of C
>drive.  Did this through add remove programs in control panel.  While doing
>this it said there were some shared files do i want to delete them?  I said
>no to all.
>
>            Next step, load Adobe pagemaker V.65 and Photo shop into F
>drive.  Went through the process of installation and when it ask which
>directory to put it in i chose (F).  After all the files and so on and so
>forth were installed it ask about quick time.  This is probably used by
>adobe or something.  Well anyway it ask if I wanted to delete the existing
>version and install this one I said yes.  so it installed Quick time.  Next
>it ask if I wanted to restart the computer I said yes.
>
>            Well I restarted and this is the screen I got.  A fatal
>exception OD has occured at IF77:00000032.  The current application will be
>terminated.  Windows will not start.  I can only go into windows through
the
>safe mode.  I have a start up disk I made in add remove programs but there
>is no cdrom driver on it.  So I can't reinstall windows from cd.  but then
>again maybe this isn't the route to take.

Sounds like the problem wasn't with the uninstall, but instead the
reinstall, since it never finished with installing QuickTime. Did you try
pressing F8 during boot without using the floppy, and accessing safe mode
that way? While your in safe mode, run scandisk to check for drive errors,
then try rebooting normally afterwards. It's possible only one critical file
was damaged and once removed you may be able boot normally. If not then
reinstall windows.

>
>            Maybe it is something with the shared files or the quick time.
>Remeber I said don't delete the shared files and I did say delete the
>exsisting version of quick time is it shared or what?  I know i should have
>left everything  in C drive and left well enough alone.  But anyway this is
>the problem.  If anyone out there can help it would be greatly appreciated.
>THANKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
>
>

Yes, QuickTime is shared among, just about any games from Borland, and other
stuff like some encyclopedias for example and apparently PageMaker since
that's what was installing it.
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From: "Todd" <Post_to_group_only@nospam.com>
Subject: Re: help, windows will only start in safe mode
Date: 1999/08/18
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