Article View: alt.comp.dcom.modems
Article #104Re: Problems when online - could it be the modem?
From: John Barth
Date: Sat, 28 Aug 1999 00:00
Date: Sat, 28 Aug 1999 00:00
64 lines
4633 bytes
4633 bytes
I did not read your whole book, but suggest you do the CTL-ALT-DEL thing to see what is running. I bought a new mouse, thinking the old one was bad, but the problem was a whole bunch of things(!) running and chewing up computer time. J Reynolds wrote: > On Sun, 8 Aug 1999 18:23:50 +0100, "John" > <johnca@SPAMKILLERbtinternet.com> wrote: > > >A mate of mine has just loaded the free ISP CD from Barclays Bank which, it > >seems, installs IE4 as the browser and uses BT Click as the service or > >dialler. > > > >He's never been on the Internet before in his life and didn't even know what > >a browser was until last night, so during the installation he just accepted > >all the default settings but then had trouble connecting. I went round and > >sorted that out (the TCP/IP protocol wouldn't bind to the dial-up adapter - > >uninstalled and reinstalled adapter and protocol; now working fine). > > > >The problem is that when connected to the Internet, the computer slows right > >down to a snail's pace; when typing a new URL in the address bar, each > >character takes seconds to appear - I hit the first w (of www.) and after > >about 3 seconds nothing had happened. I thought it wasn't working, so I hit > >it again. After about 20 or 25 seconds I ended up with 5 w's up there and I > >realised that each keystroke was taking about 4 or 5 seconds to appear and > >web pages are taking minutes to download. I moved the mouse to see how the > >cursor behaved and it took absolutely ages to get from one side of the > >screen to the other, moving very, very, slowly and jerkily. It's like the > >whole computer seems to be immersed in very thick treacle and almost grinds > >to a halt. > > > >This ONLY happens when connected to the Internet - the computer runs > >normally when viewing web pages offline (in the history folder) or doing > >anything else such as word processing or using PaintShop Pro. I've helped > >two other people install the Barclays Net software but never come across > >this before. > > > >He's got a PCtel 288I HSP internal modem, which is one of these "winmodem" > >things that utilises the computer's main processor rather than having one of > >it's own which I never did like. Call me old fashioned, but I prefer an > >external modem with lots of LED status lights and it's own innards - you > >know where you stand with them. According to PCtel's website, system > >requirements for this modem are Cyrix 6x86 @ 100MHz (he has a Cyrix 6x86 > >running at 110MHz) and 8Mb RAM (he has 32Mb). > > > >Apart from the Internet software he's just loaded from Barclays, he also has > >Cheyenne Bitware (I think that's what it's called anyway) > >installed. This is some sort of telephone answering and fax software, so > >could this be conflicting in some way? > > > >Any ideas on the above or, can anyone think of anything else that may be > >causing the problem? > I would suggest not using the PCtel modem, these use the main > processor for a large number of the modem functions, the result being > is that the system resources are stretched to the limit. > In the long term, your friend would be more than happy with an > external modem. In the course of my job I have found that the 3COM/USR > Message modem to be one of the most reliable and gives extremely good > performance, you could expect to see between 42 to 52kbps connections > > John Reynolds > e-mail Johnreynolds@cs.com > JreynoldsUK@aol.com > Web site;http://www.qsl.net/g3pto/index.html
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 102a94,bffaf0c77dd3a9ef X-Google-Attributes: gid102a94,public X-Google-Thread: 1061d6,bffaf0c77dd3a9ef X-Google-Attributes: gid1061d6,public X-Google-Thread: 1062ec,bffaf0c77dd3a9ef X-Google-Attributes: gid1062ec,public X-Google-Thread: 10beba,bffaf0c77dd3a9ef X-Google-Attributes: gid10beba,public X-Google-Thread: 1108fc,bffaf0c77dd3a9ef X-Google-Attributes: gid1108fc,public From: John Barth <j_barth@bellsouth.net> Subject: Re: Problems when online - could it be the modem? Date: 1999/08/28 Message-ID: <37C86ED7.AD485B38@bellsouth.net> X-Deja-AN: 518338245 Content-Transfer-Encoding: 7bit References: <7okeve$a1n$1@neptunium.btinternet.com> <37b9c944.7969214@news.freeserve.net> X-Accept-Language: en Content-Type: text/plain; charset=us-ascii X-Trace: news3.mco 935882519 216.77.212.226 (Sat, 28 Aug 1999 19:21:59 EDT) MIME-Version: 1.0 NNTP-Posting-Date: Sat, 28 Aug 1999 19:21:59 EDT Newsgroups: alt.comp.dcom.modems,comp.dcom.modems,comp.modems,demon.tech.modems,freeserve.help.modems