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Article #178

Modem connection from Cuba

#178
From: Andr DiBiagio
Date: Sun, 21 Jun 1998 00:00
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My company is just starting up a project in Cuba where we want to send daily
e-mail progress reports from the location to our main office in London. We
had an IT person out there last week but he was unable to get the modems to
connect properly. I have spoken to the site myself dialling one of the three
IDD lines we have had installed. The voice quality is quite good, but there
is a big time-delay echo. I have experienced similar in the past on
satellite lines that have not been running proper echo cancellation
routines.

Does anyone have a good modem set-up string that will handle this "echo".
That seems to be the root cause of the problem.

On my last trip to Cuba I was able to connect to an ISP in the UK without
difficulty. This was in Havana, though, and the lines there do not suffer
quite as bad an echo. Our new project site is in a much remoter area and I
would think that the IDD lines we have had installed are routed through a
less advanced central.

Thanks in advance for any help.

Andre'
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From: "AndrοΏ½ DiBiagio" <@dibiagio.force9.co.uk>
Subject: Modem connection from Cuba
Date: 1998/06/21
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