Re: ABIT BH6 and FU BIOS

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#402

From: Juanca
Date: Sun, 22 Nov 1998 00:00

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Last week a guy from UMAX's customer support has been answering every single
question that people asked in news:comp.periphs.scsi .  Everything began
with a post that asked for help about some problems with a UMAX scanner.
People replied saying that they had the same problem, but they didn't know
what was causing the problem.  Then this guy from UMAX appeared and
explained that after reading the posts he decided to test the scanner in the
labs, and found that there was a bug in the firmware.  Finally this guy said
that everybody had to send their scanners back to UMAX for the EPROM
replacement (I think it was free of charges.)  After this, what do you think
about UMAX support?  I think I'd feel calm buying from them.  Some companies
should offer this kind of support if they want to keep their customers.

JC

R wrote in message <3657084C.EF342DE3@xtcdirect.ca>...
>I agree. That is one of the first things that impressed me about this
>newsgroup. Even though a post by someone from abit hasn't happened for a
>while, it is welcome. Try looking for a post from an acer tech at
>news:alt.sys.pc-clone.acer . I've been subscribed to that group for over a
>year and a half and they have never posted anything. Kinda like their
>customer service.
>
>TechGuy wrote:

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<3653DF60.D8597489@abit.com.tw> <Rvg52.178$FM4.629253@news21.bellglobal.com> <E%u52.2293$PS5.6180@news13.ispnews.com> <3657084C.EF342DE3@xtcdirect.ca>

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From: "Juanca" <juanca@cybernex.net>
Subject: Re: ABIT BH6 and FU BIOS
Date: 1998/11/22
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References: <3653DF60.D8597489@abit.com.tw> <Rvg52.178$FM4.629253@news21.bellglobal.com> <E%u52.2293$PS5.6180@news13.ispnews.com> <3657084C.EF342DE3@xtcdirect.ca>
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