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Article #85

Re: Do NOT buy from A2Z Computers !!!!!!!

#85
From: Deborah Stuart
Date: Mon, 17 May 1999 00:00
47 lines
3086 bytes
I will add my .02 cents that you should stay away from this company. It took
me 1.5 months of constant calls to get through to the tech support. Their
phone manners are awful; they do not even say "hello" or "can you please
hold?". You just get shoved onto the voicemail system without a word. They
take messages and no one calls you back. Their phone system was out of whack
for at least 3 months with calls constantly being sent to the sales
department after you were waiting for tech support. I waited on the phone
1.5 HOURS to speak with a live person once. I sent a long letter with a
motherboard return which asked that my CPU support brackets be returned and
they weren't. It took me 3 months to get them back...

Deborah


Bobby Keith <bobbyknc@email.msn.com> wrote in message
news:OvAItYqn#GA.270@cpmsnbbsa05...
> THEY SEND MY CREDIT CARD INFO OUT IN AN EMAIL... SEVERAL EMAILS.....
NONE
> TO ME !!!!!!!!
>
> Whatever you do, do not buy anything from A2Z Computers.  Their regard for
> your privacy and the security of your credit card informationn is sorely
> lacking.
>
> I placed an order with them earlier this week.  It was the ELSA WINNER II
> SAVAGE 4 AGP card.  It hasn't come out yet so since it wasn't in stock I
> guess they don't do backorders or preorders so they sent me an email
> cancelling my order a day later.  The only problem was the email they sent
> contained the entire online order form I filled out on their "secure"
order
> site.   Meaning it had my identity and credit card info.
>
> If this wasn't bad enough that they sent it to me in an unsecure email...
I
> find out a little later as my Inbox fills up that they emailed it out to
> lord knows how many other people also.... Thankfully most of these people
> were nice enough to email me telling me that A2Z Computers sent them my
> order cancellation with MY CREDIT CARD INFO !!!!!!!
>
> Whatever you do.  Don't deal with them.  CNET Shopper has listed them as a
> "certified merchant" but A2Z has a complaint list with the Better Business
> Bureau a mile long as well as a new complaint from me for this.
>
> Beware!
>
>
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From: "Deborah Stuart" <kayaker@serv.net>
Subject: Re: Do NOT buy from A2Z Computers !!!!!!!
Date: 1999/05/17
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