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Article #101

Re: 500 GB WD My Book external H/D suddenly not wanting to fire up

#101
From: Band
Date: Sun, 05 Apr 2009 10:59
51 lines
3744 bytes
"Band" <invalid@witheld.invalid> wrote in message 
news:gNCdnR8sFr3xEUXUnZ2dnUVZ8oOdnZ2d@bt.com...
>
Whoops, please re-read for correction -

>
> Plenty of recent threads on externally connected HDD's, did you read
> any of them?
> The simple steps first:
> Have you checked Device Manager to see if the drive is flagged as
> problematic - exclaimation or questionmarks?
> There is nothing in your post to indicate operating system, but your
> google groups post indicates XP in headers, so...
> Do you have the "Safely Remove Hardware" icon on display in the
> notification area or taskbar? If not:
> RIGHT click in the area
> A dialog appears "Customize Notifications"
> Scroll and locate "Safely Remove Hardware"
> Use the drop down to select "Always Show"
> Click the OK buttons and close that dialog
> The icon is now available and use it to remove the Firewire drive.
> Then goto Device Manager and UNInstall the firewire drive.
> Do NOT uninstall any associated software that came bundled
> with the drive - leave all that installed.
> Shut down your computer.
> Disconnect the firewire drive.
> Find, purchase, steal a dedicated power supply for your firewire drive.

> Restart your PC without the firewire drive DISconnected
(That of course should read to restart with the firewire drive fully 
DISconnected)

> Download and install WD diagnostic tool (firwire version):
> http://www.softpedia.com/get/System/Hard-Disk-Utils/Western-Digital-Data-Lifeguard-Diagnostics.shtml
> Fully shut down your computer
> Reconnect the WD 500gb firewire HDD with it powered from a dedicated
> power supply.
> Restart your PC.
> Windows "Found new hardware" wizard will detect the connected
> firewire HDD and will correctly reinstall it.
> Check in "MyComputer" that it has beed assigned a drive letter.
> Check in Device Manager that it is not flagged with an
> Exclaimation or Questionmark.
> Now run WD's diagnostic tool which will check it's health and
> try to repair any problems found.
>
>
>
>
> 
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From: "Band" <invalid@witheld.invalid>
Newsgroups: alt.comp.hardware,24hoursupport.helpdesk,comp.sys.ibm.pc.hardware.storage
References: <807ac7a0-4fce-414a-a3db-f8884fef9bcc@f19g2000yqo.googlegroups.com> <gNCdnR8sFr3xEUXUnZ2dnUVZ8oOdnZ2d@bt.com>
Subject: Re: 500 GB WD My Book external H/D suddenly not wanting to fire up
Date: Sun, 5 Apr 2009 11:59:58 +0100
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