🚀 go-pugleaf

On Thu, 21 Aug 1997 21:19:31 -0400, Jon Gauthier
<jgauthier01@nospam.snet.net> wrote:

>Brian wrote:
>> 
>> Hi,
>> 
>>         I was wondering if anybody owns or has had any experience with a Microtek
>> Scanmaker v300 scanner.  I am considering buying one but I don't know if
>> this is a good one.  If you have had experience with one, please e-mail me
>> at zapp@imperium.net and tell me what you think of it.  I would also like
>> to know if you wish you would have gotten a different one.
>> 
>> Thank You!!!
>> 
>> Brian
>
>Don't know about the V300, but I bought an E3 a couple of months ago
>that installed fine, initially.  I had to re-install Win95 a couple of
>days later because I trashed the registry by accident (back it up ;^).
>Since then I cannot get the E3 to work. Re-installing didn't help -
>tried several times.
>
>My point is, I stayed home from from work one day to try to contact
>Microtek (they have NO off-hours support), and was never able to get a
>live person at Customer Support.  No 800 support.  I've tried calling at
>least 25 times by now (all on my dime) and have never gotten through. I
>tried e-mail - no response.  I can't return it to J&R in NYC - beyond
>the 14 day exchange period.
>
>Looks like I'm SOL.  Unless someone else can point me in the right
>direction, I'll continue to recommend against using Microtek products at
>all!
>
>In case any experts see this and can lend a hand:
>SCSI bus is fine - Adaptec's SCSI Interrogator sees the AHA1502AE card,
>and can see the E3 scanner (firmware ver. 1.70). The ScanMaster test
>program can talk to the E3 fine(?), but anything I scan shows up as
>horizontal streaks - no image. E3 is the only device on the chain, ID=6,
>terminator is in place. 95's System tool reports no I/O (140) or IRQ
>(10) conflicts. Tried two different SCSI cables. 
>
>Any ideas? Or should I have known better than to pay $199 for a flatbed
>scanner?

  Ive got the E3 and it works great!! So you say it doesn't work now?
maybe its a mechanical failure?  When you use teh scanning program,
scan wizard, or whatever its called, try reseting all the options.
Maybe you have one of the options to just scan vertical lines or
something..