🚀 go-pugleaf

remove both hardware devices from the device manager.  Then shut the
computer down completely.  Unplug it from the wall and take the cover off
and remove both hardware devices physically.  When you reboot the computer,
both of the PCI slots will be open.  Try to go into the BIOS and reserve the
one IRQ which the modem is trying to use.  (You should determine the IRQ of
all devices and write them down to determine what is in conflict.)  Usually
if you click on the System (computer icon in the control panel) you can see
an option to list all of the IRQ's.  Something has to be conflicting or
using memory resources of the other device.  Anyway try to reserve the IRQs
to a specific PCI slot and then try to use that PCI slot.  This only works
on good, well-designed motherboards.

I would also contact both hardware vendors, along with the motherboard
vendor and report the problem.

Consider buying a different sound card or modem.  Take one back and report
that it is not working for a refund.  If something does not work take it
back and demand your money back!!!!

John E <La-la-land@hotmail.com> wrote in message
news:adsr3i$20v47$1@ID-83837.news.dfncis.de...
> "Edgar Montrose" <edgarmontrose@vox.org> wrote in message
> news:adj6ok$11rdl8$1@ID-83837.news.dfncis.de...
> > "John E" <La-la-land@hotmail.com> wrote in message
> news:adj6ok$11rdl8$1@ID-83837.news.dfncis.de...
> > > Whenever I put my soundcard into my machine at the same time as my
> internal
> > >  modem my WinXP machine crashes.
> > >
> > > I believe it might have something to do with an IRQ conflict, but I've
> not
> > > had to play about with these kind of settings for years - so I'm very
> rusty.
> > > Another problem is that I can't get into device manager to make
changes
> > > because my machine hangs before I get there.
> > >
> > > I need advice about the best way to modify the IRQ settings so it
> works - if
> > > that is the cause. Has anyone got any advice on this?
> > >
> > > If it's not the problem does anyone know what the cause could be?
> > >
> > The best way is to remove both, reboot WITHOUT them, and let Win free
the
> > IRQs, and you remove
> > any device entries manually. Power down and do complete install of the
> > modem FIRST. Power down
> > and do the sound card installation second.
> >
> > This is assuming:
> >
> > You have a PNP BIOS and these are modern cards that don't use jumpers or
> > switches for IRQ
> > assignments.
>
> It's still not working. I've made a few observations though:
>
> 1) The modem (Intel V92 Ham/Fax/Data/Voice PCI) works fine without the
> soundcard (Creative Soundblaster 128 PCI) in the machine
> 2) The machine crashes (freezes/hangs) whenever it tries to use the modem,
> with the soundcard installed and enabled.
> 3) The machine doesn't crash, but the modem doesn't *work* with the
> soundcard installed but *disabled*.
> 4) The soundcard works fine with the modem installed.
> 5) There are no reported IRQ conflicts in device manager
> 6) I have WindowsXP.
>
> I don't know how to fix this problem - does anyone have any other
> suggestions?
>
> Thanks in advance,
>
> John Elliott
>
>