🚀 go-pugleaf

Hello ,

I hope somebody out there can help me with the problems I am experiencing at
the moment.

I recently connected to my local cable company Yorkshire Cable / Telewest
hoping to gain better connection speeds and improved tv , Phone deals etc
but have had nothing but problems since .

These are :
1. the modem connecting at ridiculously slow speeds i.e. 1200 bps etc
2. the modem connecting at normal speeds upto 50 000 bps but freezing for no
apparent reason with no disconnection etc .
3. unable to connect without retrying several times .

I had none of the above with BT , but when I contacted YC the help guy said
it was because I had the modem plugged into the extension upstairs and not
directly into the phone socket of the cable downstairs (which sounded like a
load of crap to me )Also he said they could only guarentee connection speeds
of 28,000 bps which methinks defeats the object of fibre optical cable .

Has anyone any ideas for sorting the above out ? / I've tried connecting to
breathe.net and have the same problems so it not just Freeserve .

My kit is pretty bog standard
56 600 int modem
166 mmx intel
Win 98

Thanks

Glenn