🚀 go-pugleaf

Hello Garry:
    Please accept my apologies for being brain dead.
    Now that I am clear on your situation, I'd guess the problem is with the
drivers for those scanners.
    Since you bought 200 of them, I'd be on the phone to HP demanding they
either make them work or refund your money.
--

regards,
          bruce

The PC Guy
Bruce Von Deylen
South Bend, Ind. USA
Serving the computer impaired in northern
Indiana and southwest lower Michigan

E-mail: pcguy<at>attbi<dot>com

Website: http://www.geocities.com/the_pc_guy_1627/index.htm
"Garry Lanier" <garrylanier@yahoo.com> wrote in message
news:wjX99.6011$MC2.15227@news-server.bigpond.net.au...
> The Problem again:
>
> Please read the answers to questions people have asked me
>
> I will give you an example of the problem.  I took a
> 6300C scanner from my stock and connected it to my P3 500 and it worked
like
> a dream.
>
>
>
> After much frustration in my office, testing similar machines with the
> following results "Sorry scanner cannot be initialized, scanner not found"
I
> decided to bring one into my house to test it.  Same result. But here is
the
> crazy thing.  I plugged the worker, my 6300C, back in and got the same
> result, "Sorry scanner cannot be initialized, scanner not found"   .
>
>
>
> Another example Last week I purchased 200 2200C (not 2000C) scanners and I
> tried dozens
> on at least 6 or 7 machines and same answer as above.  The suddenly one
> machine worked fine.saw all the 2000C's and I managed to test 20 then I
went
> to bed.
>
> ANSWERS TO SOME QUESTIONS FIRED AT ME:
>
> Ok.  Folks the OS is all of the following across a variety of machines
from
> P2 - P3 - P4
>
> Win 98
> Win 98 SE
> XP
> XP Pro
>
> It is USB specific and has occured on the following scanners
>
> 2200C
> 3400C
> 5300C
> 5370C
> 5390C
> 6300C
> 6370C
> 6390C
>
> I have used Mother Board USB controllers
> External powered USB Hubs
> But not a PCI USB HUB which I try this afternoon.
>
>
>
> The problem
> "Ben Myers" <ben_myers@charter.net> wrote in message
> news:3d67a4f8.7108100@news.charter.net...
> > Garry,
> >
> > I wish there was a quick and easy solution.  HP scanners (and especially
> the
> > low-end printers) are legendary for having poorly implemented supporting
> > software and drivers.  The HP install software messes up the registry,
and
> when
> > the software is uninstalled it does not clean up the registry after
> itself.  (Of
> > course, there are probably 1,000,000 other software packages that do the
> same,
> > most of them from that paragon of quality and reliable software,
> Microsoft.)
> > And PrecisionScan's uninstall does not delete all of its files, either.
> >
> > What release of Windows were you using?  Was the HP PrecisionScan
software
> the
> > right release for the release of Windows?  Did you try other versions of
> > PrecisionScan?  I forget which interfaces the 6300C and 2000C use.  Is
it
> SCSI,
> > USB, or parallel?
> >
> > Be a little more specific, and maybe somebody can make a suggestion to
get
> your
> > scanners all working.   To do so may require a clean reinstall of
Windows,
> > however, to fix up the registry garbage.  or run a well-regarded
registry
> > cleanup program, if such an animal exists... Ben Myers
> >
> > On Sat, 24 Aug 2002 07:37:27 GMT, "Garry Lanier" <garrylanier@yahoo.com>
> wrote:
> >
> > >Large Reward offered for solution:
> > >
> > >
> > >
> > >First I will say that this solution is required quickly and MUST
provide
> the
> > >required solution.
> > >
> > >
> > >
> > >First your reward:  ANY HP item to the value of $1000- AUD that we have
> in
> > >stock.  These items range from K80's in mint condition, A3 printers,
> > >Professional 2200 printers to 6390 scanners with the full house and
more.
> > >
> > >
> > >
> > >Now your problem.
> > >
> > >
> > >
> > >I re-sell HP gear.  I will give you an example of the problem.  I took
a
> > >6300C scanner from my stock and connected it to my P3 500 and it worked
> like
> > >a dream.
> > >
> > >
> > >
> > >After much frustration in my office, testing similar machines with the
> > >following results "Sorry scanner cannot be initialized, scanner not
> found" I
> > >decided to bring one into my house to test it.  Same result. But here
is
> the
> > >crazy thing.  I plugged the worker, my 6300C, back in and got the same
> > >result, "Sorry scanner cannot be initialized, scanner not found"   .
> > >
> > >
> > >
> > >Another example Last week I purchased 200 2000C scanners and I tried
> dozens
> > >on at least 6 or 7 machines and same answer as above.  The suddenly one
> > >machine worked fine.saw all the 2000C's and I managed to test 20 then I
> went
> > >to bed.
> > >
> > >
> > >
> > >Next day:  "Sorry scanner cannot be initialized, scanner not found"
> > >
> > >
> > >
> > >So the best solution or in fact ANY 100% solution gets the above
gratis!
> > >
> > >
> > >
> > >Regards
> > >
> > >
> > >
> > >Garry Lanier
> > >
> > >
> > >
> >
> > Ben Myers
> > Spirit of Performance, Inc.
> > 73 Westcott Road
> > Harvard, MA 01451
> > tel: 978-456-3889
> > eFax: 810-963-0412
> > PayPal, MC, VISA, AMEX accepted.
>
>