🚀 go-pugleaf

The Problem again:

Please read the answers to questions people have asked me

I will give you an example of the problem.  I took a
6300C scanner from my stock and connected it to my P3 500 and it worked like
a dream.



After much frustration in my office, testing similar machines with the
following results "Sorry scanner cannot be initialized, scanner not found" I
decided to bring one into my house to test it.  Same result. But here is the
crazy thing.  I plugged the worker, my 6300C, back in and got the same
result, "Sorry scanner cannot be initialized, scanner not found"   .



Another example Last week I purchased 200 2200C (not 2000C) scanners and I
tried dozens
on at least 6 or 7 machines and same answer as above.  The suddenly one
machine worked fine.saw all the 2000C's and I managed to test 20 then I went
to bed.

ANSWERS TO SOME QUESTIONS FIRED AT ME:

Ok.  Folks the OS is all of the following across a variety of machines from
P2 - P3 - P4

Win 98
Win 98 SE
XP
XP Pro

It is USB specific and has occured on the following scanners

2200C
3400C
5300C
5370C
5390C
6300C
6370C
6390C

I have used Mother Board USB controllers
External powered USB Hubs
But not a PCI USB HUB which I try this afternoon.



The problem
"Ben Myers" <ben_myers@charter.net> wrote in message
news:3d67a4f8.7108100@news.charter.net...
> Garry,
>
> I wish there was a quick and easy solution.  HP scanners (and especially
the
> low-end printers) are legendary for having poorly implemented supporting
> software and drivers.  The HP install software messes up the registry, and
when
> the software is uninstalled it does not clean up the registry after
itself.  (Of
> course, there are probably 1,000,000 other software packages that do the
same,
> most of them from that paragon of quality and reliable software,
Microsoft.)
> And PrecisionScan's uninstall does not delete all of its files, either.
>
> What release of Windows were you using?  Was the HP PrecisionScan software
the
> right release for the release of Windows?  Did you try other versions of
> PrecisionScan?  I forget which interfaces the 6300C and 2000C use.  Is it
SCSI,
> USB, or parallel?
>
> Be a little more specific, and maybe somebody can make a suggestion to get
your
> scanners all working.   To do so may require a clean reinstall of Windows,
> however, to fix up the registry garbage.  or run a well-regarded registry
> cleanup program, if such an animal exists... Ben Myers
>
> On Sat, 24 Aug 2002 07:37:27 GMT, "Garry Lanier" <garrylanier@yahoo.com>
wrote:
>
> >Large Reward offered for solution:
> >
> >
> >
> >First I will say that this solution is required quickly and MUST provide
the
> >required solution.
> >
> >
> >
> >First your reward:  ANY HP item to the value of $1000- AUD that we have
in
> >stock.  These items range from K80's in mint condition, A3 printers,
> >Professional 2200 printers to 6390 scanners with the full house and more.
> >
> >
> >
> >Now your problem.
> >
> >
> >
> >I re-sell HP gear.  I will give you an example of the problem.  I took a
> >6300C scanner from my stock and connected it to my P3 500 and it worked
like
> >a dream.
> >
> >
> >
> >After much frustration in my office, testing similar machines with the
> >following results "Sorry scanner cannot be initialized, scanner not
found" I
> >decided to bring one into my house to test it.  Same result. But here is
the
> >crazy thing.  I plugged the worker, my 6300C, back in and got the same
> >result, "Sorry scanner cannot be initialized, scanner not found"   .
> >
> >
> >
> >Another example Last week I purchased 200 2000C scanners and I tried
dozens
> >on at least 6 or 7 machines and same answer as above.  The suddenly one
> >machine worked fine.saw all the 2000C's and I managed to test 20 then I
went
> >to bed.
> >
> >
> >
> >Next day:  "Sorry scanner cannot be initialized, scanner not found"
> >
> >
> >
> >So the best solution or in fact ANY 100% solution gets the above gratis!
> >
> >
> >
> >Regards
> >
> >
> >
> >Garry Lanier
> >
> >
> >
>
> Ben Myers
> Spirit of Performance, Inc.
> 73 Westcott Road
> Harvard, MA 01451
> tel: 978-456-3889
> eFax: 810-963-0412
> PayPal, MC, VISA, AMEX accepted.