Article View: alt.comp.hardware
Article #769Re: Reward offered
From: John Dybwad
Date: Sun, 25 Aug 2002 05:13
Date: Sun, 25 Aug 2002 05:13
182 lines
6269 bytes
6269 bytes
Do you have a certain software package standardized across all computers and OS's? What brand computers (dell or hp by any chance?)?? I'm assuming you are installing the software/drivers properly? "Garry Lanier" <garrylanier@yahoo.com> wrote in message news:wjX99.6011$MC2.15227@news-server.bigpond.net.au... > The Problem again: > > Please read the answers to questions people have asked me > > I will give you an example of the problem. I took a > 6300C scanner from my stock and connected it to my P3 500 and it worked like > a dream. > > > > After much frustration in my office, testing similar machines with the > following results "Sorry scanner cannot be initialized, scanner not found" I > decided to bring one into my house to test it. Same result. But here is the > crazy thing. I plugged the worker, my 6300C, back in and got the same > result, "Sorry scanner cannot be initialized, scanner not found" . > > > > Another example Last week I purchased 200 2200C (not 2000C) scanners and I > tried dozens > on at least 6 or 7 machines and same answer as above. The suddenly one > machine worked fine.saw all the 2000C's and I managed to test 20 then I went > to bed. > > ANSWERS TO SOME QUESTIONS FIRED AT ME: > > Ok. Folks the OS is all of the following across a variety of machines from > P2 - P3 - P4 > > Win 98 > Win 98 SE > XP > XP Pro > > It is USB specific and has occured on the following scanners > > 2200C > 3400C > 5300C > 5370C > 5390C > 6300C > 6370C > 6390C > > I have used Mother Board USB controllers > External powered USB Hubs > But not a PCI USB HUB which I try this afternoon. > > > > The problem > "Ben Myers" <ben_myers@charter.net> wrote in message > news:3d67a4f8.7108100@news.charter.net... > > Garry, > > > > I wish there was a quick and easy solution. HP scanners (and especially > the > > low-end printers) are legendary for having poorly implemented supporting > > software and drivers. The HP install software messes up the registry, and > when > > the software is uninstalled it does not clean up the registry after > itself. (Of > > course, there are probably 1,000,000 other software packages that do the > same, > > most of them from that paragon of quality and reliable software, > Microsoft.) > > And PrecisionScan's uninstall does not delete all of its files, either. > > > > What release of Windows were you using? Was the HP PrecisionScan software > the > > right release for the release of Windows? Did you try other versions of > > PrecisionScan? I forget which interfaces the 6300C and 2000C use. Is it > SCSI, > > USB, or parallel? > > > > Be a little more specific, and maybe somebody can make a suggestion to get > your > > scanners all working. To do so may require a clean reinstall of Windows, > > however, to fix up the registry garbage. or run a well-regarded registry > > cleanup program, if such an animal exists... Ben Myers > > > > On Sat, 24 Aug 2002 07:37:27 GMT, "Garry Lanier" <garrylanier@yahoo.com> > wrote: > > > > >Large Reward offered for solution: > > > > > > > > > > > >First I will say that this solution is required quickly and MUST provide > the > > >required solution. > > > > > > > > > > > >First your reward: ANY HP item to the value of $1000- AUD that we have > in > > >stock. These items range from K80's in mint condition, A3 printers, > > >Professional 2200 printers to 6390 scanners with the full house and more. > > > > > > > > > > > >Now your problem. > > > > > > > > > > > >I re-sell HP gear. I will give you an example of the problem. I took a > > >6300C scanner from my stock and connected it to my P3 500 and it worked > like > > >a dream. > > > > > > > > > > > >After much frustration in my office, testing similar machines with the > > >following results "Sorry scanner cannot be initialized, scanner not > found" I > > >decided to bring one into my house to test it. Same result. But here is > the > > >crazy thing. I plugged the worker, my 6300C, back in and got the same > > >result, "Sorry scanner cannot be initialized, scanner not found" . > > > > > > > > > > > >Another example Last week I purchased 200 2000C scanners and I tried > dozens > > >on at least 6 or 7 machines and same answer as above. The suddenly one > > >machine worked fine.saw all the 2000C's and I managed to test 20 then I > went > > >to bed. > > > > > > > > > > > >Next day: "Sorry scanner cannot be initialized, scanner not found" > > > > > > > > > > > >So the best solution or in fact ANY 100% solution gets the above gratis! > > > > > > > > > > > >Regards > > > > > > > > > > > >Garry Lanier > > > > > > > > > > > > > Ben Myers > > Spirit of Performance, Inc. > > 73 Westcott Road > > Harvard, MA 01451 > > tel: 978-456-3889 > > eFax: 810-963-0412 > > PayPal, MC, VISA, AMEX accepted. > >
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 114381,9939247ed8a40bde X-Google-Attributes: gid114381,public X-Google-Thread: 10d752,c194e15296765e1a X-Google-Attributes: gid10d752,public X-Google-Thread: fd7d7,9939247ed8a40bde X-Google-Attributes: gidfd7d7,public X-Google-Thread: f5f89,9939247ed8a40bde X-Google-Attributes: gidf5f89,public X-Google-ArrivalTime: 2002-08-24 22:16:06 PST Path: arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!newsfeed.stanford.edu!canoe.uoregon.edu!logbridge.uoregon.edu!tethys.csu.net!nntp!sn-xit-05!sn-xit-06!sn-post-01!supernews.com!corp.supernews.com!not-for-mail From: "John Dybwad" <jdybwad@gra.midco.net> Newsgroups: alt.comp.hardware,alt.os.windows-xp,aus.ads.forsale.computers.used,comp.sys.hp.hardware Subject: Re: Reward offered Date: Sun, 25 Aug 2002 00:13:57 -0500 Organization: Posted via Supernews, http://www.supernews.com Message-ID: <umgpsdg6chmu35@corp.supernews.com> References: <XIG99.1610$MC2.6214@news-server.bigpond.net.au> <3d67a4f8.7108100@news.charter.net> <wjX99.6011$MC2.15227@news-server.bigpond.net.au> X-Priority: 3 X-MSMail-Priority: Normal X-Newsreader: Microsoft Outlook Express 6.00.2600.0000 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2600.0000 X-Complaints-To: newsabuse@supernews.com Lines: 184