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Article #769

Re: Reward offered

#769
From: John Dybwad
Date: Sun, 25 Aug 2002 05:13
182 lines
6269 bytes
Do you have a certain software package standardized across all computers and
OS's?
What brand computers (dell or hp by any chance?)??
I'm assuming you are installing the software/drivers properly?


"Garry Lanier" <garrylanier@yahoo.com> wrote in message
news:wjX99.6011$MC2.15227@news-server.bigpond.net.au...
> The Problem again:
>
> Please read the answers to questions people have asked me
>
> I will give you an example of the problem.  I took a
> 6300C scanner from my stock and connected it to my P3 500 and it worked
like
> a dream.
>
>
>
> After much frustration in my office, testing similar machines with the
> following results "Sorry scanner cannot be initialized, scanner not found"
I
> decided to bring one into my house to test it.  Same result. But here is
the
> crazy thing.  I plugged the worker, my 6300C, back in and got the same
> result, "Sorry scanner cannot be initialized, scanner not found"   .
>
>
>
> Another example Last week I purchased 200 2200C (not 2000C) scanners and I
> tried dozens
> on at least 6 or 7 machines and same answer as above.  The suddenly one
> machine worked fine.saw all the 2000C's and I managed to test 20 then I
went
> to bed.
>
> ANSWERS TO SOME QUESTIONS FIRED AT ME:
>
> Ok.  Folks the OS is all of the following across a variety of machines
from
> P2 - P3 - P4
>
> Win 98
> Win 98 SE
> XP
> XP Pro
>
> It is USB specific and has occured on the following scanners
>
> 2200C
> 3400C
> 5300C
> 5370C
> 5390C
> 6300C
> 6370C
> 6390C
>
> I have used Mother Board USB controllers
> External powered USB Hubs
> But not a PCI USB HUB which I try this afternoon.
>
>
>
> The problem
> "Ben Myers" <ben_myers@charter.net> wrote in message
> news:3d67a4f8.7108100@news.charter.net...
> > Garry,
> >
> > I wish there was a quick and easy solution.  HP scanners (and especially
> the
> > low-end printers) are legendary for having poorly implemented supporting
> > software and drivers.  The HP install software messes up the registry,
and
> when
> > the software is uninstalled it does not clean up the registry after
> itself.  (Of
> > course, there are probably 1,000,000 other software packages that do the
> same,
> > most of them from that paragon of quality and reliable software,
> Microsoft.)
> > And PrecisionScan's uninstall does not delete all of its files, either.
> >
> > What release of Windows were you using?  Was the HP PrecisionScan
software
> the
> > right release for the release of Windows?  Did you try other versions of
> > PrecisionScan?  I forget which interfaces the 6300C and 2000C use.  Is
it
> SCSI,
> > USB, or parallel?
> >
> > Be a little more specific, and maybe somebody can make a suggestion to
get
> your
> > scanners all working.   To do so may require a clean reinstall of
Windows,
> > however, to fix up the registry garbage.  or run a well-regarded
registry
> > cleanup program, if such an animal exists... Ben Myers
> >
> > On Sat, 24 Aug 2002 07:37:27 GMT, "Garry Lanier" <garrylanier@yahoo.com>
> wrote:
> >
> > >Large Reward offered for solution:
> > >
> > >
> > >
> > >First I will say that this solution is required quickly and MUST
provide
> the
> > >required solution.
> > >
> > >
> > >
> > >First your reward:  ANY HP item to the value of $1000- AUD that we have
> in
> > >stock.  These items range from K80's in mint condition, A3 printers,
> > >Professional 2200 printers to 6390 scanners with the full house and
more.
> > >
> > >
> > >
> > >Now your problem.
> > >
> > >
> > >
> > >I re-sell HP gear.  I will give you an example of the problem.  I took
a
> > >6300C scanner from my stock and connected it to my P3 500 and it worked
> like
> > >a dream.
> > >
> > >
> > >
> > >After much frustration in my office, testing similar machines with the
> > >following results "Sorry scanner cannot be initialized, scanner not
> found" I
> > >decided to bring one into my house to test it.  Same result. But here
is
> the
> > >crazy thing.  I plugged the worker, my 6300C, back in and got the same
> > >result, "Sorry scanner cannot be initialized, scanner not found"   .
> > >
> > >
> > >
> > >Another example Last week I purchased 200 2000C scanners and I tried
> dozens
> > >on at least 6 or 7 machines and same answer as above.  The suddenly one
> > >machine worked fine.saw all the 2000C's and I managed to test 20 then I
> went
> > >to bed.
> > >
> > >
> > >
> > >Next day:  "Sorry scanner cannot be initialized, scanner not found"
> > >
> > >
> > >
> > >So the best solution or in fact ANY 100% solution gets the above
gratis!
> > >
> > >
> > >
> > >Regards
> > >
> > >
> > >
> > >Garry Lanier
> > >
> > >
> > >
> >
> > Ben Myers
> > Spirit of Performance, Inc.
> > 73 Westcott Road
> > Harvard, MA 01451
> > tel: 978-456-3889
> > eFax: 810-963-0412
> > PayPal, MC, VISA, AMEX accepted.
>
>
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From: "John Dybwad" <jdybwad@gra.midco.net>
Newsgroups: alt.comp.hardware,alt.os.windows-xp,aus.ads.forsale.computers.used,comp.sys.hp.hardware
Subject: Re: Reward offered
Date: Sun, 25 Aug 2002 00:13:57 -0500
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