🚀 go-pugleaf

In article <7qu6v8$hu5$1@news6.svr.pol.co.uk>,
  "Brian Cobley" <bcobley@lineone.net> wrote:
> I have been using my 336CX for about 6 months
and it started out well - the
> scans were sparkling!  However, over the past
couple of weeks I have been
> getting vertical stripes or lines in the darker
areas of the image.  They
> are particularly noticeable if I use any kind of
image adjustment to bring
> out detail, either within the Microtek Scan
Wizard software, or using
> CorelScan/Corel Photo-Paint.
> The problem seems to be getting progressively
worse.  I have obviously
> cleaned the top surface of the glass thoroughly
but this model does not seem
> to allow access to the underside.
> Has anyone else had the same problem?
> Obviously it's not much use at the moment and
I'd be very grateful for any
> advice before I have to give it up and take it
back to the store.
> Brian Cobley
>
>
We have been having the same problem with a
Microtek Scanmaker 4. I swapped the original unit
with Microtek (an extremely lengthy and unpleasant
adventure, I must say), and just received the new
unit this morning. My user hooked it up (to a Mac
G3, 128 MB RAM) and we have exactly the same
problem we started with.

These lines appear at regular intervals down the
entire scan screen but ONLY when he uses the
Unsharp Mask filter function in the scanner
software. If he doesn't use that setting, but uses
Photoshop's Unsharp Mask settings to achieve the
same result, he get no lines.

So do I get back on the merry-go-round with
Microtek "tech support", or is the culprit my
user? He's used computers before, you know, so he
doesn't need help setting anything up.

Jackie


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