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Article #8

Re: Help for USB hub and Webcam issue

#8
From: chris_smith
Date: Tue, 25 Sep 2001 18:48
80 lines
4044 bytes
"Hornet" <hornet@roadrunner.net> wrote in message
news:fOSr7.47705$B92.817400@news.easynews.com...
> Do you know what type of chipset your motherboard uses? Possibly VIA? Are
> you using an AMD processor?
>
> Just a thought as these and other non Intel chipsets can cause major
> headaches when using USB. Here is a good place to start troubleshooting-
>
> http://www.usbman.com/
>
>
>

Well unfortunately I know about the via problem. This is a IBM Thinkpad 770X
and has an
Intel processor and the Universal Host Controller entry under system is
Intel 82371AB/EB
PCI to USB.

The device I am using works perfectly when I have it plugged straight into
the USB port on
the system. It always fails when I have the hub plugged.

I have uninstalled and re-installed all drivers and noted the following
stange thing happening:

Uninstall drivers for webcam then reboot, then plug webcam -> drivers are
installed for webcam then reboot

Uninstall drivers for HUB, reboot then plug HUB --> drivers are installed
for hub, reboot

Now boot up with HUB only and then plug webcam  in -> it installs drivers
again!

Why does it do this? Does this give a clue?

I am at a loss now.


Origial note attachment:
>Hi guys,
>
>I have a Webcam Plus model that I have been using for six months without a
>problem.
>
>I recently decided to get cable. The cable uses my USB point so I needed to
>get a USB hub.
>
>I tried a Belkin pocket hub which went fine and I could plug in the cable
>and the webcam into it. However as soon as I tried to access the webcam
>when it was on the hub it would die. It would also kill the hub.
>
>I then called customer services who advised me that it was a bad hub. I
>changed it for the same model. Same thing happened.
>
>I changed it for another Belkin hub and it did the same.
>
>I have now a Soho hub and although the cam always comes up when plugged I
>find it gets killed as soon as I try to access it (netmeeting, yahoo,
>dwyco.. whatever programs
>that use the cam will result in the cam dying - light just goes out).
>
>I am at a loss to why this is. When I go back to using the non hub option
>with dial up access it works perfectly....!
>
>Help help help!!!!!
>
>Please someone help!!!
>
>Thanks guys....!
>
>.
>Now some more info.. I bought another USB cam...   this time a Logitech
cam.
>This cam
>does exactly the same. Works OK when directly plugged into my USB port but
>dies
>on the USB hub....
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From: "chris_smith" <chris_smith@ntlworld.com>
Newsgroups: alt.comp.periphs.webcam,creative.misc,creative.products.video_blaster.webcam,microsoft.public.ddk.win9x.usb
References: <obPr7.6401$KP.1205539@news2-win.server.ntlworld.com> <fOSr7.47705$B92.817400@news.easynews.com>
Subject: Re: Help for USB hub and Webcam issue
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