Article View: alt.comp.software.financial.quickbooks
Article #272Re: upgrade problems with turbo tax
From: Albert
Date: Thu, 27 Feb 2003 16:56
Date: Thu, 27 Feb 2003 16:56
88 lines
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4948 bytes
"Johnson&Johns" <jonnssn88@yahoo.com> wrote in message > I have used TurboTax for about 5 years. With all the problems you mention, > I decided to try TaxCut this year. I am satisfied with it. It imported my > TT data from last year and looks and feels about the same as TT. Add to > that, it is cheaper to purchase. TurboTax has lost me as a customer. I > hope they (and other software makers) take notice. taxact is even less expensive than taxcut and turbotax and it is a similar program > "Winston Smith" <wsmith@minitrue.oceana.gov> wrote in message > > > In article <v500ifdt7u581@corp.supernews.com>, "Todd" <todd44@quest.net> > wrote: > > > > > > Where is the CLASS ACTION lawsuit? > > > > > > > Intuit's spin is that the C-Dilla files were added (without warning) to > > > prevent unauthorized copying of the Intuit software, while still > allowing > > > customers some flexibility in doing their taxes. Intuit includes a CD > key in > > > its documentation, which users are required to enter in order to > activate > > > the software. TurboTax then transmits the key up to an Intuit server, > which > > > kicks back an acknowledgement that unlocks the software. At no time is > any > > > uniquely identifiable information exchanged between a user's PC and > Intuit's > > > servers. This scheme can also cause problems if hardware is upgraded. > Should > > > a user replace his or her hard drive or upgrade to a new computer, he or > she > > > may not be allowed to print a return or prepare an amended return. > TurboTax > > > 2002 will only allow taxes to be filed or printed from a single machine. > > > However, the software may be installed on numerous PCs, and files may be > > > saved and copied from one machine to another. What this means is that > you > > > can prepare your taxes on your laptop, for example, and then file them > from > > > your home computer. Intuit also allows multiple filings from the same > PC, > > > allowing spouses to file separately. > > > > > > The resulting mess is causing many of the TurboTax customers to seek > other > > > tax programs that do not incorporate DRM. To counteract the critics, > Intuit > > > offers an uninstaller for the C-Dilla software that further complicates > the > > > situation. Using the uninstaller also stops TurboTax from functioning. > > > > > > This latest fiasco will probably serve as a wake-up call to software > > > developers in how they incorporate copy protection features in their > future > > > software offerings to insure that it is less intrusive to the user. All > > > sorts of privacy issues come to mind when a company attempts to control > > > software piracy. What are, and what are not, the best practices will be > > > boardroom conversation for months to come. The movie and recording > > > industries are facing the same up-hill battle with copyright issues. We > have > > > no argument with these companies wanting to be proactive in their fight > > > against piracy -- it takes millions and millions of dollars out their > > > pockets. Nevertheless, if these companies want to keep their customers, > they > > > must remember that computer users do not want to participate if it is at > the > > > expense of security and privacy. > >
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