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Article View: alt.comp.software.financial.quickbooks
Article #379

Re: PC Mag Tax Software Review

#379
From: Roger R.
Date: Fri, 14 Feb 2003 04:53
231 lines
12240 bytes
"Criswell The Psychic Weatherman" <ssenate@mindless.com> wrote in message
news:3E4BD4BD.8C511CE0@mindless.com...
> pissed off wrote:
>
> > "Criswell The Psychic Weatherman" <ssenate@mindless.com> wrote in
message
> > news:3E4B9076.26037888@mindless.com...
> >
> > >You must be a very bad shill for Intuit, if you're recommending using
> > anything and everything that is not an Intuit product.
> > > Maybe you're not a shill at all, and "pissed off" has a lot of
misplaced
> > anger.
> >
> > Jim Turner recommends that I get a refund from Intuit and then stop
> > complaining about their corporate abuse. Paying me a refund has no
impact in
> > Intuit. Publicly complaining might have an impact. Jim Turner knows
this. By
> > labeling protest as "immaturity," and seeking to lie and misrepresent
the
> > complaint, he is acting as if he is Intuit's agent.
> >
> > >I heard that, not once, not twice, but three times.  What kind of a
shill
> > would tell you to hurt the company he is shilling for?  >A very poor
shill,
> > or one who is not a shill at all.
> >
> > My getting a refund doesn't hurt Intuit. My complaining on the Internet
> > might have the effect of putting pressure on Intuit to back off from its
> > corporate abuse. Jim Turner has misrepresent the facts that gave rise to
the
> > complaint, and labeled any protest as "immaturity."
> >
> > By doing these things, he is acting as Intuit's shill.
> >
> > > There is that *and* concept again.  "pissed off" wants to run the
software
> > *and* complain about it.
> >
> > Now *you* are lying. I do not want to "run the software and complain
about
> > it." I haven't run the software since I figured out what the issue was.
I
> > was waiting for Intuit to back off, and complaining publicly in the
> > meantime. I'm going to keep complaining. It is not "immature" to protest
a
> > corporation's abusive actions.
> >
> > > It's wrong to complain in a place where your complaint can't and won't
be
> > resolved.  You need to complain in a place
> > > where it will be heard, acknowledged, and possibly resolved.  This is
not
> > such a place.  More misplaced anger.
> >
> > So Criswell, who are *you* working for? You say it's "wrong to complain
in a
> > place where your complaint can't be an won't be resolved." Who says it
can't
> > be or won't be resolved as the result of outraged current and former
> > customers publicly protesting Intuit's abusive tactics?
>
> I see it now.  Just because I have an opinion that you don't like, even
when I'm
> agreeing with you, I must also be a shill.  In fact, everyone in the
entire
> world is an Intuit shill.  Paranoia is an interesting worldview, as
everything
> in the world continues to reinforce it.
>
> Who do I work for?  Read my posts.  I've made no secret of that.
>
> The C-Dilla issue has been posted to the taxes newsgroups by just about
> everyone.  PC magazine wrote about it.  The Wall Street Journal wrote
about it.
> The word is already out on C-Dilla, but perhaps not yet in
alt.biz.accounting,
> as that is not a newsgroup I normally read.
>
> If you feel you must add your voice to the thousands that are already
screaming,
> go right ahead, but one screaming voice in a crowd of thousands isn't
likely to
> make the screaming thousands any louder.  Intuit is already getting the
> message.  Intuit is already having to individually process every refund
> request.  Can you imagine how many they must process every day as more and
more
> people decide that they don't want C-Dilla?  Your single individual refund
will
> have little impact, as will your single individual complaint here.  What
will
> have impact is the multiplied factor of all of those complaints directed
towards
> Intuit and the multiplied factor of having to process all of those refunds
> individually.
>
> > Let's be clear about this.
> >
> > Intuit included spyware in its personal finance software. If you don't
allow
> > Intuit to place software on your computer that has the capability of
spying
> > on you, then your tax software won't work. This is an outrageous
betrayal of
> > trust by Intuit. It is arrogant and stupid.
>
> You could say that.  Technically, C-Dilla isn't spyware, because spyware
reports
> information back to the host without your approval.  The only information
being
> reported is your activation code, and you freely allowed that.  However,
C-Dilla
> does run in the background and does use and waste resources.  In a world
where
> everyone abided by license agreements, we wouldn't need C-Dilla.  However,
there
> is nothing preventing me from making copies and selling them myself,
> undercutting Intuit, and pocketing the cash.  In fact, someone in this
thread,
> or a similar one has admitted to doing this for several years.  [This is
in the
> taxes newsgroups, and you may not have seen it]  You feel it's betrayal,
and I
> would agree, but you fail to realize that Intuit would like to protect
some of
> the investment that they put into making TurboTax.  Do you feel they don't
have
> that right?  Should Intuit provide tax software just so everyone could
copy it,
> and they would lose money from lack of sales?  Is it Intuit's fault that
CD
> burners are rather common and cheap and so are blank CD's?  If you were
making
> the decisions at Intuit, how would you protect your licensed property?
What
> would you, as the decision maker at Intuit, do?
>
> > There is a long tradition in America of people protesting corporate
abuse.
> > Apparently, Jim Turner, you and others think that software companies are
> > immune from criticism, and regard anyone who criticizes a corporation as
> > "immature" for doing so. Hey, welcome to the Republican Party!!
>
> Again, you have trouble with reading comprehension.  I did not say to
abandon
> your protest.  I said it would be more effective if it was more directly
pointed
> towards Intuit.  You're free to complain to anyone anywhere, but if you
complain
> where no action can be taken to resolve the complaint, you have just
wasted a
> lot of energy, achieved nothing, and probably increased your own
frustrations.
> If I had a problem with a particular store in a particular mall, would it
make
> sense to protest in a different mall that didn't have that store?  Or in
that
> other mall where the store in question did not have that problem?
>
> In my opinion, the word is out on C-Dilla.  The damage is done.  Intuit is
> already feeling it, by having to process the refunds, and realizing that
every
> published article gets the word out.  I don't know how many people read
this or
> the other newsgroup.  I just feel that the amount of people you will reach
by
> this method will be small, and likely already know of the problem.  Thus,
I feel
> your protest is ineffective.  Is that so hard to understand?
>
> Did you suggest "Flood Intuit's website with e-mails of protest for
C-Dilla"?  I
> didn't see you call for such an action.  That might be more effective.
You feel
> Intuit should re-engineer TurboTax this year without C-Dilla.  Intuit is
more
> concerned with getting tax updates out as some of the laws are very
recent.
> They have actually lagged behind the other software packages in their
updates,
> and I suspect dealing with C-Dilla is the reason.  They can't re-engineer
it out
> this year.  They spent too much time and effort incorporating it.
>
> Has Microsoft removed Internet Explorer from Windows, as the courts
ordered them
> to?  They can't.  They designed it in intentionally.
>
> The two different versions of TurboTax [with and without C-Dilla] would
not be
> compatible, and would you want two different TurboTax's on your same
computer?
> They will almost certainly not use it next year, but the question remains,
what
> if anything will they use next year to protect their license agreement and
> investment?  [Assuming that C-Dilla hasn't permanently poisoned the
TurboTax
> name]
>
> Instead of calling everyone a shill, ask yourself what you would do, as
decision
> maker at Intuit, to protect your license and investment and profits from
being
> destroyed by CD-burners.  I'd like to hear your answer.
> --
> "A belief is not merely an idea the mind possesses;
> it is an idea that possesses the mind."  Robert Bolton
> Criswell The Psychic Weatherman
> ssenate@mindless.com
>
>
I'm going to disagree with you somewhat. True, a single voice in a crowd is
unimportant by itself, but the demonstration needs to be continued until it
begins to have a visible effect. It hasn't yet, so complaints are still
valuable. There are people who have not yet bought their software this year,
and they may sort of drop in to this or a similar newsgroup just to get a
feel for what is happening this tax season. Sort of "tax dilatants", as it
were. Continued messages should be here to provide the information they
need.

So let's get out there and evangelize! Spread the word! The Devil is ....
Oops, I mean, Intuit is coming and it is the end of times! Save their souls
.... Oops - computers!

Forgive me. I do sometimes get carried away with hyperbole at the keyboard.
<grin>

Roger R.
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From: "Roger R." <jayraynospam21@hotmail.com>
Newsgroups: alt.comp.software.financial.quickbooks,alt.comp.software.financial.quicken,alt.accounting,can.taxes,us.taxes,alt.privacy.spyware,alt.biz.accounting,misc.taxes
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Subject: Re: PC Mag Tax Software Review
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Date: Fri, 14 Feb 2003 04:53:58 GMT