🚀 go-pugleaf

pissed off wrote:

> "Criswell The Psychic Weatherman" <ssenate@mindless.com> wrote in message
> news:3E4B9076.26037888@mindless.com...
>
> >You must be a very bad shill for Intuit, if you're recommending using
> anything and everything that is not an Intuit product.
> > Maybe you're not a shill at all, and "pissed off" has a lot of misplaced
> anger.
>
> Jim Turner recommends that I get a refund from Intuit and then stop
> complaining about their corporate abuse. Paying me a refund has no impact in
> Intuit. Publicly complaining might have an impact. Jim Turner knows this. By
> labeling protest as "immaturity," and seeking to lie and misrepresent the
> complaint, he is acting as if he is Intuit's agent.
>
> >I heard that, not once, not twice, but three times.  What kind of a shill
> would tell you to hurt the company he is shilling for?  >A very poor shill,
> or one who is not a shill at all.
>
> My getting a refund doesn't hurt Intuit. My complaining on the Internet
> might have the effect of putting pressure on Intuit to back off from its
> corporate abuse. Jim Turner has misrepresent the facts that gave rise to the
> complaint, and labeled any protest as "immaturity."
>
> By doing these things, he is acting as Intuit's shill.
>
> > There is that *and* concept again.  "pissed off" wants to run the software
> *and* complain about it.
>
> Now *you* are lying. I do not want to "run the software and complain about
> it." I haven't run the software since I figured out what the issue was. I
> was waiting for Intuit to back off, and complaining publicly in the
> meantime. I'm going to keep complaining. It is not "immature" to protest a
> corporation's abusive actions.
>
> > It's wrong to complain in a place where your complaint can't and won't be
> resolved.  You need to complain in a place
> > where it will be heard, acknowledged, and possibly resolved.  This is not
> such a place.  More misplaced anger.

Perhaps not.  According to Mike Block, Intuit customer service is monitoring
this forum.  He is on the QuickBooks advisory council, so complaining here might
be more effective than I had suspected earlier.  See his post earlier up and
contact him if you feel the need.

> So Criswell, who are *you* working for? You say it's "wrong to complain in a
> place where your complaint can't be an won't be resolved." Who says it can't
> be or won't be resolved as the result of outraged current and former
> customers publicly protesting Intuit's abusive tactics?

I didn't say that.  I said I didn't feel that this was the place where such
action would occur.  I was wrong in making that assumption.

> Let's be clear about this.
>
> Intuit included spyware in its personal finance software. If you don't allow
> Intuit to place software on your computer that has the capability of spying
> on you, then your tax software won't work. This is an outrageous betrayal of
> trust by Intuit. It is arrogant and stupid.
>
> There is a long tradition in America of people protesting corporate abuse.
> Apparently, Jim Turner, you and others think that software companies are
> immune from criticism, and regard anyone who criticizes a corporation as
> "immature" for doing so. Hey, welcome to the Republican Party!!

An ineffective and misdirected complaint is equivilent to no complaint at all.
Normally, my killfiler is supposed to dump everything cross-posted to more than
5 groups.  I did not check the rather longlist of cross-posted groups.
Complaining to alt.comp.software.financial.quickbooks and
alt.comp.software.financial.quicken would get the attention of Intuit.  I fail
to see how alt.accounting, can.taxes, us.taxes, alt.biz.accounting can be even
one tenth as effective.
--
"A belief is not merely an idea the mind possesses;
it is an idea that possesses the mind."  Robert Bolton
Criswell The Psychic Weatherman
ssenate@mindless.com