Article View: alt.comp.software.financial.quickbooks
Article #460Re: PC Mag Tax Software Review
From: Ethel the Ardvaark
Date: Mon, 10 Feb 2003 17:21
Date: Mon, 10 Feb 2003 17:21
34 lines
3355 bytes
3355 bytes
Mike Block - Tax Cut C.P.A. <mblock@blocktax.com> wrote in message news:<abld4v0flfbpkbuoe7ab5tn64qkcj2jgit@4ax.com>... > As to users, teams of TurboTax employees > are now monitoring newsgroups and forums > and directly contacting many of those with > problems. So far every report of CDR & W98 > problems involves Windows not being updated. It should be a *well-known fact* to Intuit, and Macrovision that many, if not most home computer users will not have the latest patches for everything. Nor should the expect to in order to accomodate a very intrusive software license enforcement scheme. This is a case of blame the victim. > A while ago I saw a new CDR complaint. I > wrote the poster and Tom Allanson, Intuit > Senior VP of Consumer Tax, at 2:00 AM. At > 4:18 AM Tom emailed they had previously > seen the complaint and were trying to get > a phone number for the user! Irrelevant. Can the average Intuit customer gain a direct personal reponse from the Senior VP? Can that Seniro VP respond to everybody personally? The actions of the Senior VP smells of panic. The type of panic that comes from having screwed up big time. The type of big time screw up that gets you fired. > > Do you think H&R has ever done anything > like that? H&R don't need to. They don't make use of an intrusive software license enforcement scheme that screws up the configuration of a customer's computer.
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: fd1f1,8ed7d23fe12cd14e X-Google-Attributes: gidfd1f1,public X-Google-Thread: f761d,be482d24508d467a X-Google-Attributes: gidf761d,public X-Google-Thread: 113952,be482d24508d467a X-Google-Attributes: gid113952,public X-Google-Thread: 112670,65e30903f6753af8 X-Google-Attributes: gid112670,public X-Google-Thread: 114f38,be482d24508d467a X-Google-Attributes: gid114f38,public X-Google-Thread: f900b,be482d24508d467a X-Google-Attributes: gidf900b,public X-Google-Thread: f64a0,be482d24508d467a X-Google-Attributes: gidf64a0,public X-Google-Thread: ff6d2,be482d24508d467a X-Google-Attributes: gidff6d2,public X-Google-ArrivalTime: 2003-02-10 09:21:47 PST Path: arc1-ca.pugleaf.net!archiver1.google.com!postnews1.google.com!not-for-mail From: postmaster@beoutdoors.net (Ethel the Ardvaark) Newsgroups: alt.comp.software.financial.quickbooks,alt.comp.software.financial.quicken,alt.accounting,can.taxes,us.taxes,alt.privacy.spyware,alt.biz.accounting,misc.taxes Subject: Re: PC Mag Tax Software Review Date: 10 Feb 2003 09:21:47 -0800 Organization: http://groups.google.com/ Lines: 34 Message-ID: <92ba3e7.0302100921.6e35f89c@posting.google.com> References: <73252d7d.0301302153.465f0298@posting.google.com> <liG_9.303041$Hs2.14883908@kent.svc.tds.net> <r7dm3voqsd2f8rsgge89f07r6eo0656flh@4ax.com> <ri664vgsjp02vn2g61ret01m4vbi70uea2@4ax.com> <p_L0a.253231$C8.887993@nnrp1.uunet.ca> <courier.3E43B3E5.00003952@ny.email-scan.com> <fn71a.253646$C8.894342@nnrp1.uunet.ca> <v4adicp33n1v6b@corp.supernews.com> <abld4v0flfbpkbuoe7ab5tn64qkcj2jgit@4ax.com> NNTP-Posting-Host: 142.146.233.70 Content-Type: text/plain; charset=ISO-8859-1 Content-Transfer-Encoding: 8bit X-Trace: posting.google.com 1044897707 15826 127.0.0.1 (10 Feb 2003 17:21:47 GMT) X-Complaints-To: groups-abuse@google.com NNTP-Posting-Date: 10 Feb 2003 17:21:47 GMT