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Thread View: alt.comp.software.financial.quickbooks
22 messages
22 total messages Started by Jim Anderson Sun, 16 Feb 2003 17:23
TurboTax activation policy
#328
Author: Jim Anderson
Date: Sun, 16 Feb 2003 17:23
17 lines
2694 bytes
(from electronics) TurboTax used to be great, but the 2002 version invades
your hard drive with a system called C-Dilla to facilitate their new
activation process that, not only hides itself in places on your hard drive
where it cannot be easily erased, hidden in unpartitioned space after the
boot record, but it installs three new drivers into Device Manager with
associated processes that constantly run in the background, even when you're
not running TurboTax, and that don't even go away when you uninstall
TurboTax! They've just now come out with an uninstaller that removes most of
the remnant files, but it still hasn't fixed problems for many people.
I have no problem with product activation. A company has the right to
protect its hard work creating a product by preventing people from passing
it around without paying, but to do so by using background processes and
hidden drivers that continue to bog down your system even after you
uninstall the program (and even when you run their new C-dilla uninstaller,
after which the three drivers STILL remain in Device Manager) is offensive.

Bottom line, get TaxCut or taxact  instead. Your computer will thank you.
Re: TurboTax activation policy
#329
Author: Paul
Date: Sun, 16 Feb 2003 17:34
14 lines
1857 bytes
"Jim Anderson" <sp2and@vision.net> wrote
> (from electronics) TurboTax used to be great, but the 2002 version invades
> your hard drive with a system called C-Dilla


This is not "news" anymore.



--
Paul A. Thomas, CPA, PC
Athens, Georgia
taxman@negia.net
Re: TurboTax activation policy
#337
Author: privatecontact
Date: Sun, 16 Feb 2003 19:43
5 lines
2163 bytes
The impact on your computer performance is minimal.  It sounds like a 
mountain out of a mole hill to me.

There is an uninstaller you can use to remove the C-Dilla software after 
you are done with Turbo Tax.  
Re: TurboTax activation policy
#342
Author: Bryon Lape
Date: Sun, 16 Feb 2003 22:45
9 lines
2228 bytes
privatecontact wrote:

> The impact on your computer performance is minimal.  It sounds like a
> mountain out of a mole hill to me.
>
> There is an uninstaller you can use to remove the C-Dilla software after
> you are done with Turbo Tax.

But it doesn't totally uninstall and hidden files are still on the machine.
Re: TurboTax activation policy
#307
Author: Dannie
Date: Mon, 17 Feb 2003 02:42
17 lines
2402 bytes
"Bryon Lape" <aintnoway@noway.com> wrote in message
news:3E5012E4.A9AA4BA2@noway.com...
> privatecontact wrote:
>
> > The impact on your computer performance is minimal.  It sounds like a
> > mountain out of a mole hill to me.
> >
> > There is an uninstaller you can use to remove the C-Dilla software after
> > you are done with Turbo Tax.
>
> But it doesn't totally uninstall and hidden files are still on the
machine.
>
Perhaps you would be so kind and tell us users of TT the names of these
files left over and the names of the hidden files. That would be of interest
to me.
Re: TurboTax activation policy
#314
Author: john daspit
Date: Mon, 17 Feb 2003 06:31
24 lines
2815 bytes
Bryon Lape <aintnoway@noway.com> wrote in message news:<3E5012E4.A9AA4BA2@noway.com>...
> privatecontact wrote:
> 
> > The impact on your computer performance is minimal.  It sounds like a
> > mountain out of a mole hill to me.
> >
> > There is an uninstaller you can use to remove the C-Dilla software after
> > you are done with Turbo Tax.
> 
> But it doesn't totally uninstall and hidden files are still on the machine.

I can't even get it to run on my WIndows ME machine. I've un-installed
the program, rebooted, run their "total uninstaller" and it thinks the
program is still installed. I have spent the better part of 2 DAYS
trying to uninstall it, got charged twice by Intuit, still have 
a non-working piece of software. THe "Go Back" utility kills it.
I am convinced that their online "chat" tech support is not a human.
It's an A.I. program designed to answer "common questions". 
I will NEVER EVER buy another product from Intuit!!!!! If I were to
charge them my hourly rate for the time I've spent trying to get the
thing working, then trying (still unsuccessfully) to un-install
the "product", they'd owe me bigtime. TELL EVERYONE to 
AVOID TURBOTAX LIKE THE PLAGUE!!!!!!!!!
JD in COlorado
Re: TurboTax activation policy
#315
Author: Hank Arnold
Date: Mon, 17 Feb 2003 09:35
36 lines
3280 bytes
Oooooooooh!! What a fucking schock!! Imagine, TT's been out for months and
none of us have heard of this!! How dare they??? Thanks for letting us
know!!!!!!!!

--
Regards,
Hank Arnold
"Jim Anderson" <sp2and@vision.net> wrote in message
news:v4vinm1a7cke2f@corp.supernews.com...
> (from electronics) TurboTax used to be great, but the 2002 version invades
> your hard drive with a system called C-Dilla to facilitate their new
> activation process that, not only hides itself in places on your hard
drive
> where it cannot be easily erased, hidden in unpartitioned space after the
> boot record, but it installs three new drivers into Device Manager with
> associated processes that constantly run in the background, even when
you're
> not running TurboTax, and that don't even go away when you uninstall
> TurboTax! They've just now come out with an uninstaller that removes most
of
> the remnant files, but it still hasn't fixed problems for many people.
> I have no problem with product activation. A company has the right to
> protect its hard work creating a product by preventing people from passing
> it around without paying, but to do so by using background processes and
> hidden drivers that continue to bog down your system even after you
> uninstall the program (and even when you run their new C-dilla
uninstaller,
> after which the three drivers STILL remain in Device Manager) is
offensive.
>
> Bottom line, get TaxCut or taxact  instead. Your computer will thank you.
>
>
>
>
>
Re: TurboTax activation policy
#316
Author: Hank Arnold
Date: Mon, 17 Feb 2003 09:36
19 lines
2389 bytes
Imagine that!!!! An application that puts hidden files on the PC!!!! Don't
tell Microsoft or they'll be tempted to do it themselves.........

--
Regards,
Hank Arnold
"Bryon Lape" <aintnoway@noway.com> wrote in message
news:3E5012E4.A9AA4BA2@noway.com...
> privatecontact wrote:
>
> > The impact on your computer performance is minimal.  It sounds like a
> > mountain out of a mole hill to me.
> >
> > There is an uninstaller you can use to remove the C-Dilla software after
> > you are done with Turbo Tax.
>
> But it doesn't totally uninstall and hidden files are still on the
machine.
>
Re: TurboTax activation policy
#318
Author: THenry
Date: Mon, 17 Feb 2003 17:44
22 lines
2815 bytes
On 16 Feb 2003 22:31:43 -0800, john.daspit@colorado.edu (john daspit)
wrote:

>I can't even get it to run on my WIndows ME machine. I've un-installed
>the program, rebooted, run their "total uninstaller" and it thinks the
>program is still installed. I have spent the better part of 2 DAYS
>trying to uninstall it, got charged twice by Intuit, still have 
>a non-working piece of software. 

Welcome to the group having problems. If you check back a while,
you'll find many others in the same boat.

>I am convinced that their online "chat" tech support is not a human.
>It's an A.I. program designed to answer "common questions". 

I used their phone support and found the same thing. I think they are
just reading things off of a "help" screen. They didn't actually KNOW
anything else. Incredibly bad tech support.

>I will NEVER EVER buy another product from Intuit!!!!! 

I see you've joined that group too. :-)
Re: TurboTax activation policy
#320
Author: Bob
Date: Mon, 17 Feb 2003 19:53
22 lines
2566 bytes
> >I can't even get it to run on my WIndows ME machine. I've un-installed
> >the program, rebooted, run their "total uninstaller" and it thinks the
> >program is still installed. I have spent the better part of 2 DAYS
> >trying to uninstall it, got charged twice by Intuit, still have
> >a non-working piece of software.
>
> Welcome to the group having problems. If you check back a while,
> you'll find many others in the same boat.
>
> >I am convinced that their online "chat" tech support is not a human.
> >It's an A.I. program designed to answer "common questions".
>
> I used their phone support and found the same thing. I think they are
> just reading things off of a "help" screen. They didn't actually KNOW
> anything else. Incredibly bad tech support.
>
> >I will NEVER EVER buy another product from Intuit!!!!!
>
> I see you've joined that group too. :-)

I joined the group too -
>
Re: TurboTax activation policy
#321
Author: little johnny
Date: Mon, 17 Feb 2003 23:25
31 lines
2800 bytes
RE:  AI

ANY intelligence at In2it, is Artificial.



<THenry@abiz.invalid> wrote in message
news:bv625vsh9jkaump4fk2l4i8n1stsig9dqb@4ax.com...
> On 16 Feb 2003 22:31:43 -0800, john.daspit@colorado.edu (john daspit)
> wrote:
>
> >I can't even get it to run on my WIndows ME machine. I've un-installed
> >the program, rebooted, run their "total uninstaller" and it thinks the
> >program is still installed. I have spent the better part of 2 DAYS
> >trying to uninstall it, got charged twice by Intuit, still have
> >a non-working piece of software.
>
> Welcome to the group having problems. If you check back a while,
> you'll find many others in the same boat.
>
> >I am convinced that their online "chat" tech support is not a human.
> >It's an A.I. program designed to answer "common questions".
>
> I used their phone support and found the same thing. I think they are
> just reading things off of a "help" screen. They didn't actually KNOW
> anything else. Incredibly bad tech support.
>
> >I will NEVER EVER buy another product from Intuit!!!!!
>
> I see you've joined that group too. :-)
>
Re: TurboTax activation policy
#288
Author: Todd Boyle
Date: Tue, 18 Feb 2003 01:21
33 lines
2917 bytes
Mon, 17 Feb 2003 14:53:30 -0500, in alt.accounting, "Bob" <bob00@genie.com>
said,

>> >I can't even get it to run on my WIndows ME machine. I've un-installed
>> >the program, rebooted, run their "total uninstaller" and it thinks the
>> >program is still installed. I have spent the better part of 2 DAYS
>> >trying to uninstall it, got charged twice by Intuit, still have
>> >a non-working piece of software.
>>
>> Welcome to the group having problems. If you check back a while,
>> you'll find many others in the same boat.
>>
>> >I am convinced that their online "chat" tech support is not a human.
>> >It's an A.I. program designed to answer "common questions".
>>
>> I used their phone support and found the same thing. I think they are
>> just reading things off of a "help" screen. They didn't actually KNOW
>> anything else. Incredibly bad tech support.
>>
>> >I will NEVER EVER buy another product from Intuit!!!!!
>>
>> I see you've joined that group too. :-)
>
>I joined the group too -

Me too.  In the mid 1990s.  I'll do client work on the 
software if paid.  The products themselves, are not that bad. 
Just a bit overpriced.

But a citizen should not feed polar bears making them 
even bigger and more predatory.

Todd
Re: TurboTax activation policy
#298
Author: olc-caSPAMMER
Date: Tue, 18 Feb 2003 17:30
14 lines
2170 bytes
On Sun, 16 Feb 2003 19:43:23 GMT, privatecontact <not_now@spam.net>
wrote:

>The impact on your computer performance is minimal.  It sounds like a 
>mountain out of a mole hill to me.

Any stealing of my computer's perfromance without my being informed is
theft.

>
>There is an uninstaller you can use to remove the C-Dilla software after 
>you are done with Turbo Tax.  
>
 No, there isn't one that will remove everything
Re: TurboTax activation policy
#299
Author: olc-caSPAMMER
Date: Tue, 18 Feb 2003 17:31
24 lines
2561 bytes
On Mon, 17 Feb 2003 02:42:48 GMT, "Dannie"
<sloopoke.noname@nospam.optonline.net> wrote:

>
>"Bryon Lape" <aintnoway@noway.com> wrote in message
>news:3E5012E4.A9AA4BA2@noway.com...
>> privatecontact wrote:
>>
>> > The impact on your computer performance is minimal.  It sounds like a
>> > mountain out of a mole hill to me.
>> >
>> > There is an uninstaller you can use to remove the C-Dilla software after
>> > you are done with Turbo Tax.
>>
>> But it doesn't totally uninstall and hidden files are still on the
>machine.
>>
>Perhaps you would be so kind and tell us users of TT the names of these
>files left over and the names of the hidden files. That would be of interest
>to me.
>
>

Read the articles at Extreme Tech
Re: TurboTax activation policy
#284
Author: Jay T. Blocksom
Date: Wed, 19 Feb 2003 19:36
38 lines
3545 bytes
On Mon, 17 Feb 2003 09:36:43 GMT, in <alt.privacy.spyware>, "Hank Arnold"
<rasilon@aol.com> wrote:
 >
 > Imagine that!!!! An application that puts hidden files on the PC!!!! 
 > Don't tell Microsoft or they'll be tempted to do it themselves.........

Not the same thing AT ALL.

See: <http://www.extremetech.com/print_article/0,3998,a=36813,00.asp>,
especially the section subtitled "We Uncover Low-Level Monkey Business".

Notwithstanding that this is a _system_ area, and none of ANY app's business
to monkey around with, contemplate the likely result if/when you install a
_second_ "C-Dilla"-infested app.  For this same reason, it can also
interefere with some "BIOS overlay" utilities used to support upgraded HDDs
on older systems -- creating a HUGE mess in the process.

C-Dilla is a malicious Trojan, pure and simple.

-- 

Jay T. Blocksom
--------------------------------
Appropriate Technology, Inc.
usenet01[at]appropriate-tech.net


"They that can give up essential liberty to obtain a little temporary 
safety deserve neither liberty nor safety."
   -- Benjamin Franklin, Historical Review of Pennsylvania, 1759.

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Re: TurboTax activation policy
#287
Author: little johnny
Date: Thu, 20 Feb 2003 02:12
12 lines
1813 bytes
BIG SNIP

>
> C-Dilla is a malicious Trojan, pure and simple.
>
> --
>
> Jay T. Blocksom


AMEN!  What else can you say but AMEN.
Re: TurboTax activation policy
#279
Author: GreenEarth
Date: Sat, 22 Feb 2003 12:02
18 lines
2380 bytes
On Tue, 18 Feb 2003 17:30:07 GMT, olc-caSPAMMER@home.com wrote:

>On Sun, 16 Feb 2003 19:43:23 GMT, privatecontact <not_now@spam.net>
>wrote:
>
>>The impact on your computer performance is minimal.  It sounds like a 
>>mountain out of a mole hill to me.
>
>Any stealing of my computer's perfromance without my being informed is
>theft.
>
>>
>>There is an uninstaller you can use to remove the C-Dilla software after 
>>you are done with Turbo Tax.  
>>
> No, there isn't one that will remove everything

Perhaps Ad-Aware will remove C-Dilla and all other undesirable stuff?
Re: TurboTax activation policy
#280
Author: Jim Turner
Date: Sat, 22 Feb 2003 13:23
24 lines
2432 bytes
On Sat, 22 Feb 2003 12:02:18 GMT, GreenEarth <Jamboree@SpamMailNo.com>
wrote:

>On Tue, 18 Feb 2003 17:30:07 GMT, olc-caSPAMMER@home.com wrote:
>
>>On Sun, 16 Feb 2003 19:43:23 GMT, privatecontact <not_now@spam.net>
>>wrote:
>>
>>>The impact on your computer performance is minimal.  It sounds like a 
>>>mountain out of a mole hill to me.
>>
>>Any stealing of my computer's perfromance without my being informed is
>>theft.
>>
>>>
>>>There is an uninstaller you can use to remove the C-Dilla software after 
>>>you are done with Turbo Tax.  
>>>
>> No, there isn't one that will remove everything
>
>Perhaps Ad-Aware will remove C-Dilla and all other undesirable stuff?
>
SpyBot S&D lists C-Dilla as one of the spyware it removes, but can't
verify how completely it removes it. 
Re: TurboTax activation policy
#281
Author: Martin Markoe
Date: Sat, 22 Feb 2003 15:44
14 lines
2699 bytes
Jim,

>>>>>>>>>>>>>>>>>>>>>>>>>>
>Perhaps Ad-Aware will remove C-Dilla and all other undesirable stuff?
SpyBot S&D lists C-Dilla as one of the spyware it removes, but can't
verify how completely it removes it.
>>>>>>>>>>>>>>>>>>>>>>>>>>
CNET just compared Ad-Aware to Search and Destroy. As I found out this past
week, Search and Destroy is far more effective. See article at:
http://www.cnet.com/software/0-806181-1204-20848563.html?tag=ld
--
Martin Markoe, eMicrophones, Inc.
The best microphones for Speech Recognition
See us at: http://www.eMicrophones.com
Re: TurboTax activation policy
#265
Author: 777
Date: Mon, 03 Mar 2003 08:48
3 lines
2096 bytes
> C-Dilla is a malicious Trojan, pure and simple.

Yes. Turbo Tax 2002 installs it and causes your computer to malfunction.
Re: TurboTax activation policy
#267
Author: Hank Arnold
Date: Mon, 03 Mar 2003 10:38
12 lines
2298 bytes
Thanks for the news flash..............

--
Regards,
Hank Arnold
"777" <spam-me@microsoft.com> wrote in message
news:JFE8a.21995$aa.8858210@twister.socal.rr.com...
> > C-Dilla is a malicious Trojan, pure and simple.
>
> Yes. Turbo Tax 2002 installs it and causes your computer to malfunction.
>
>
Re: TurboTax activation policy
#269
Author: Jay T. Blocksom
Date: Mon, 03 Mar 2003 20:39
26 lines
3014 bytes
On Mon, 03 Mar 2003 10:38:40 GMT, in <alt.privacy.spyware>, "Hank Arnold"
<rasilon@aol.com> wrote:
 >
 > Thanks for the news flash..............

Well, it seemed to come as news to _you_ less than two weeks ago.

-- 

Jay T. Blocksom
--------------------------------
Appropriate Technology, Inc.
usenet01[at]appropriate-tech.net


"They that can give up essential liberty to obtain a little temporary 
safety deserve neither liberty nor safety."
   -- Benjamin Franklin, Historical Review of Pennsylvania, 1759.

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- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
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under USC Title 47, Section 227.  Violators are subject to charge of up to 
$1,500 per incident or treble actual costs, whichever is greater.
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