🚀 go-pugleaf

Yes, I received one today - by mistake. I had already paid for 12 months
subscription via Internet.
Regards Frederick
"Steve Reynolds" <null@bitbucket.com> wrote in message
news:MPG.188d0858c373fa7b989696@news-server...
> Has anybody else received the intimidating letter from Quicken Australia
> demanding that I send them a signed and countersigned (by a justice of
> the peace) statutory declaration declaring that I have removed their
> software from my computer because I have chosen not to continue paying
> for their annual subscription service?
>
> Is this the most thuggish software company in the world? Does any other
> software company resort to such threatening tactics?
>
> The most amazing thing about Quicken is I haven't used there software
> for more 12 months because it was so buggy I couldn't use it without it
> crashing .
>
> Steve
>

On Mon, 13 Jan 2003 07:02:01 +0000, Steve Reynolds wrote:

> Has anybody else received the intimidating letter from Quicken Australia
> demanding that I send them a signed and countersigned (by a justice of
> the peace) statutory declaration declaring that I have removed their
> software from my computer because I have chosen not to continue paying
> for their annual subscription service?
> 
> Is this the most thuggish software company in the world? Does any other
> software company resort to such threatening tactics?
> 
> The most amazing thing about Quicken is I haven't used there software
> for more 12 months because it was so buggy I couldn't use it without it
> crashing .

My subscription expired in December. I�ve got a reminder in my diary to
pay them but haven�t done so, so far. I was planning to pay next payday.
I was a little too generous over Christmas :-(

I haven�t heard from Quicken but I think I paid full price for Quicken
and found I had to pay subscription for share price updates.

If I receive a letter I think I�ll write back inviting them to take legal
action if they believe they have proof that I�m still using the software.
Of course I will blow the MS partition away and use GnuCash under Linux.
I�ve been running both Quicken and Gnu Cash in parallel for the past six
months.

In article <pan.2003.01.13.12.02.56.747474@yahoo.com.au>, benhall_0
@yahoo.com.au says...
> My subscription expired in December. I�ve got a reminder in my diary to
> pay them but haven�t done so, so far. I was planning to pay next payday.
> I was a little too generous over Christmas :-(
> 
> I haven�t heard from Quicken but I think I paid full price for Quicken
> and found I had to pay subscription for share price updates.

That's what I thought, but apparently I only paid to rent their software 
for 12 months including the share price updates -- the devil is in the 
detail that I didn't read... Beware shonky software retailers.

Some of my correspondence with them is published here www.sreynolds.org

SR

Steve Reynolds <null@bitbucket.com> wrote in message news:<MPG.188d0858c373fa7b989696@news-server>...
> Has anybody else received the intimidating letter from Quicken Australia 
> demanding that I send them a signed and countersigned (by a justice of 
> the peace) statutory declaration declaring that I have removed their 
> software from my computer because I have chosen not to continue paying 
> for their annual subscription service?
> 
> Is this the most thuggish software company in the world? Does any other 
> software company resort to such threatening tactics?
> 
> The most amazing thing about Quicken is I haven't used there software 
> for more 12 months because it was so buggy I couldn't use it without it 
> crashing .

Glad I jumped ship when I did. Mid last year, after doing my usual
half-yearly reformat and reinstall of all my software, Quicken refused
to recognise the registration key I was given when I originally
registered it (didn't want to in the first place, but it refuses to
run after a while if you don't). It turned out I had to call their
automated registration line and waste 5 mins while their dumb machine
took my details. Then when it failed to recognise me, I had to repeat
the process with an actual human, who finally gave my grovelling,
obedient little self the activation key needed to get my copy to work.

Not wanting to be a grovelling little dog on a leash anymore, I ended
up switching to GnuCash on Linux, which was a royal pain in the ass.
But it was worth it just to give Quicken Australia the middle finger.
If only they would let me sell my copy of Quicken which has been
sitting around gathering dust (Quicken Australia has even less respect
for the concept of "first sale" than most software companies). It's
probably time I ceremoniously cremated it.

Alan

amoir@operamail.com (Alan Moir) wrote:

>Steve Reynolds <null@bitbucket.com> wrote in message news:<MPG.188d0858c373fa7b989696@news-server>...
>> Has anybody else received the intimidating letter from Quicken Australia 
>> demanding that I send them a signed and countersigned (by a justice of 
>> the peace) statutory declaration declaring that I have removed their 
>> software from my computer because I have chosen not to continue paying 
>> for their annual subscription service?
>> 
>> Is this the most thuggish software company in the world? Does any other 
>> software company resort to such threatening tactics?
>> 
>> The most amazing thing about Quicken is I haven't used there software 
>> for more 12 months because it was so buggy I couldn't use it without it 
>> crashing .
>
>Glad I jumped ship when I did. Mid last year, after doing my usual
>half-yearly reformat and reinstall of all my software, Quicken refused
>to recognise the registration key I was given when I originally
>registered it (didn't want to in the first place, but it refuses to
>run after a while if you don't). It turned out I had to call their
>automated registration line and waste 5 mins while their dumb machine
>took my details. Then when it failed to recognise me, I had to repeat
>the process with an actual human, who finally gave my grovelling,
>obedient little self the activation key needed to get my copy to work.
>
>Not wanting to be a grovelling little dog on a leash anymore, I ended
>up switching to GnuCash on Linux, which was a royal pain in the ass.
>But it was worth it just to give Quicken Australia the middle finger.
>If only they would let me sell my copy of Quicken which has been
>sitting around gathering dust (Quicken Australia has even less respect
>for the concept of "first sale" than most software companies). It's
>probably time I ceremoniously cremated it.
>
>Alan
Don't cremate it. Please "sell" your copy of Quicken for one dollar to
someone who is willing to conduct a lengthy argument with them. I'm
sure you will find a volunteer on aus.ads.forsale.computers.used.

Alan Moir said the following on 13/01/2003 11:41 PM:
> Not wanting to be a grovelling little dog on a leash anymore, I ended
> up switching to GnuCash on Linux, which was a royal pain in the ass.
> But it was worth it just to give Quicken Australia the middle finger.

Can you do up a BAS and with GnuCash?

Bill

I wonder what the Department of Fair Trading thinks about this. Me thinks I
will send them a copy of the Quicken letter & ask for their comments.

Ken.

"Steve Reynolds" <null@bitbucket.com> wrote in message
news:MPG.188d0858c373fa7b989696@news-server...
> Has anybody else received the intimidating letter from Quicken Australia
> demanding that I send them a signed and countersigned (by a justice of
> the peace) statutory declaration declaring that I have removed their
> software from my computer because I have chosen not to continue paying
> for their annual subscription service?
>
> Is this the most thuggish software company in the world? Does any other
> software company resort to such threatening tactics?
>
> The most amazing thing about Quicken is I haven't used there software
> for more 12 months because it was so buggy I couldn't use it without it
> crashing .
>
> Steve
>

Alan Moir wrote:
> Steve Reynolds <null@bitbucket.com> wrote in message news:<MPG.188d0858c373fa7b989696@news-server>...

(snip)

> Glad I jumped ship when I did. Mid last year, after doing my usual
> half-yearly reformat and reinstall of all my software, Quicken refused
> to recognise the registration key I was given when I originally
> registered it (didn't want to in the first place, but it refuses to
> run after a while if you don't). It turned out I had to call their
> automated registration line and waste 5 mins while their dumb machine
> took my details. Then when it failed to recognise me, I had to repeat
> the process with an actual human, who finally gave my grovelling,
> obedient little self the activation key needed to get my copy to work.
> 
> Not wanting to be a grovelling little dog on a leash anymore, I ended
> up switching to GnuCash on Linux, which was a royal pain in the ass.
> But it was worth it just to give Quicken Australia the middle finger.
> If only they would let me sell my copy of Quicken which has been
> sitting around gathering dust (Quicken Australia has even less respect
> for the concept of "first sale" than most software companies). It's
> probably time I ceremoniously cremated it.

Maybe burning a few copies in effigy would grab the press's attention. 
That, IMHO, is the key to applying pressure to various companies.