🚀 go-pugleaf

Rip Torn wrote:
> 
> Two new 'features' of the latest Intuit Quicktax release....
> 
> [1]  A new Win XP style installation/activation process.
> [2]  Only FIVE returns can be prepared with this year's package.
> 
Didn't this second limitation already exist in previous years? (Although
I seem to recall the limit was six returns last year)

"Jim Weisert" wrote...

> > [2]  Only FIVE returns can be prepared with this year's package.
> >
> Didn't this second limitation already exist in previous years? (Although
> I seem to recall the limit was six returns last year)

Nope, it allowed 18 last year, definitely not 6.  I did 12 returns myself.

Rip.

Let me know how to return the product to quicken for a full Money Back
Guarantee.  I too am interested in returning quicktax and purchasing
TaxWhiz.  Also purchased quicktax at Future Shop and cannot return opened
software.

Like you said, the installation key procedure is simply an annoyance, but
the limit of 5 returns is completely unacceptable.  I also enjoy the fact
that Quicken uses the same box as previous years and makes no easily
findable mention that they have made this change.

Never again will I buy Quicktax.
PS How is TaxWhiz?


"Rip Torn" <rt@zippo.com> wrote in message
news:_E8Z7.1163$dc.307848@brie.direct.ca...
> Two new 'features' of the latest Intuit Quicktax release....
>
> [1]  A new Win XP style installation/activation process.
> [2]  Only FIVE returns can be prepared with this year's package.
>
> After that you can purchase additional copies of QuickTax, and with each
new
> installation code, you can increase the number of returns by 5.  Or
> additional unlocking codes can be purchased from Intuit...
>
> An additional 15 returns for $34.95
> An additional 95 returns for $169.95
>
> --
>
> The activation procedure simply annoys me, but the number of returns is
> pathetic.  Last years version allowed 18 returns, and I prepared 12 for
> family and friends (no charge of course).  To use Quicktax this year, it
> would cost me ~$70, compared to the $18 (after rebates) it cost me last
> year.
>
> Luckily Intuit offers a 'Money-back Guarantee', which sadly Future Shop
> (where I purchased the program) doesn't honour.  Nonetheless, I'll be
> mailing it back to Intuit in Alberta, and requesting a refund, and
hopefully
> can help a few other avoid the hassle.
>
> In my search for something better I found TaxWiz.  It offers unlimited
> returns.  They have a package for (ex)QuickTax users for $20 (+tax, free
> shipping).  I've already ordered my copy.
>
> http://www.taxwiz.ca
> http://www.taxwiz.ca/taxwiz2001/quicktaxuser.asp
>
> Signed,
> an annoyed ex-QuickTax user.
>
>
>

> Let me know how to return the product to quicken for a full Money Back
> Guarantee.  

Send QuickTax to:
Intuit Canada Limited
PO Box 4182
Edmonton, Alberta
T6E 4T2

Enclose a copy of the reciept, and a note explaining that you want
your money refunded, and why.

> Never again will I buy Quicktax.

Ditto.

> PS How is TaxWhiz?

Don't know, haven't received it yet.

Rip.

> PS How is TaxWhiz?

My first impressions...

Well, it may be the change in the user interface more than anything, but
TaxWiz is certainly not as polished as QuickTax.   It's a little rough
around the edges.

The QuickTax import is pretty shoddy (hopefully that'll be fixed).  You have
to print last years QuickTax return to a text file (not a simple procedure
for a beginner), then TaxWiz is 'supposed' to read your carryforward data
from it.  Most text fields however were missing the first letter and dates
are in the wrong format.  Of course any information not printed on the
actual return is not carried forward (ie. dependants, RRSP carryforwards and
contribution limits,etc.).   I have also not found a way to import both
spouses into a single file?  At this point, I am likely going to re-enter
the basic information from scratch, since that will likely be easier than
correcting the 'imported' returns.  Next year should be better.

It's a terrible hog of Windows system resources, but this will only affect
power users.

Some of the internal error checking is bizarre (for example when running the
review, it keeps asking me to 'confirm my spouse was not in prison to make
the spousal reduction claim' --  I haven't figured out what the hell this
means yet?).  Other areas tend not to have any checks whatsoever.  For
example,  with the RRSP limits, if you have overcontributed (or contributed
early) to your RRSP and already submitted the slips to RevCan in the prior
year, there is no provision for carrying forward these numbers, and you have
to manually over-ride a calculated value otherwise TaxWiz will try to claim
far more RRSP contributions than you are allowed.  Of course this will only
affect the few odd people like myself who rush to make their full 2002 RRSP
contributions in the first 60 days of 2002, as opposed to the rest of the
herd who are still making 2001 contributions.  I then get my RRSP
contribution slips a year early.

Similarly there are no checks in their 'What-If?' module, which allows you
to see the affect of more/less income, RRSP contributions, medical expenses
and donations.  For example, QuickTax uses your maximum contribution room
for the RRSP slider, but TaxWiz has arbitrarily picked a range from $0 to
$20,000?

The positives....  No WinXP style activation, no limit on the number of
returns, it's cheaper, and despite it's flaws it is still very functional.

Rip.

"Smith" <abc@yahoo.com> wrote in message news:<lz6_7.6166$os5.561425@news20.bellglobal.com>...
> Let me know how to return the product to quicken for a full Money Back
> Guarantee.  I too am interested in returning quicktax and purchasing
> TaxWhiz.  Also purchased quicktax at Future Shop and cannot return opened
> software.
> 
> Like you said, the installation key procedure is simply an annoyance, but
> the limit of 5 returns is completely unacceptable.  I also enjoy the fact
> that Quicken uses the same box as previous years and makes no easily
> findable mention that they have made this change.
> 
> Never again will I buy Quicktax.
> PS How is TaxWhiz?
> 
> 
> "Rip Torn" <rt@zippo.com> wrote in message
> news:_E8Z7.1163$dc.307848@brie.direct.ca...
> > Two new 'features' of the latest Intuit Quicktax release....
> >
> > [1]  A new Win XP style installation/activation process.
> > [2]  Only FIVE returns can be prepared with this year's package.
> >
> > After that you can purchase additional copies of QuickTax, and with each
>  new
> > installation code, you can increase the number of returns by 5.  Or
> > additional unlocking codes can be purchased from Intuit...
> >
> > An additional 15 returns for $34.95
> > An additional 95 returns for $169.95
> >
> > --
> >
> > The activation procedure simply annoys me, but the number of returns is
> > pathetic.  Last years version allowed 18 returns, and I prepared 12 for
> > family and friends (no charge of course).  To use Quicktax this year, it
> > would cost me ~$70, compared to the $18 (after rebates) it cost me last
> > year.
> >
> > Luckily Intuit offers a 'Money-back Guarantee', which sadly Future Shop
> > (where I purchased the program) doesn't honour.  Nonetheless, I'll be
> > mailing it back to Intuit in Alberta, and requesting a refund, and
>  hopefully
> > can help a few other avoid the hassle.
> >
> > In my search for something better I found TaxWiz.  It offers unlimited
> > returns.  They have a package for (ex)QuickTax users for $20 (+tax, free
> > shipping).  I've already ordered my copy.
> >
> > http://www.taxwiz.ca
> > http://www.taxwiz.ca/taxwiz2001/quicktaxuser.asp
> >
> > Signed,
> > an annoyed ex-QuickTax user.
> >
I also tried to return quicktax to Business Depot and they refused.
Their Head office have also failed to return my calls. I called Intuit
in Calgary and spoke to one of their managers. I told him that they
had gone too far with their limitations and demanded a refund. After
some heated discussion I pointed out that their package reads "Money
back guarantee 100% satisfaction"  I suggested that next year sales
would be lower based on this years limitation. I will return my copy
to Alberta and I have already purchased TAXWIZ. After at least 10
years of Quicktax I will not use them again.

Well, I too have just loaded Qucktax 2001 and am very diapointed with the
5 returns limit.

I prepair 11 returns for family and friends each year. 

I purchased my copy at Costco and I am hoping that they will not provide
any problems with returning it.

Looks like I will be giving Tax WHiz a try..... 

I am a long time QuickTax user as well, but they have gone too far.

Cheers










"Smith" <abc@yahoo.com> wrote in news:lz6_7.6166$os5.561425
@news20.bellglobal.com:

> Let me know how to return the product to quicken for a full Money Back
> Guarantee.  I too am interested in returning quicktax and purchasing
> TaxWhiz.  Also purchased quicktax at Future Shop and cannot return opened
> software.
> 
> Like you said, the installation key procedure is simply an annoyance, but
> the limit of 5 returns is completely unacceptable.  I also enjoy the fact
> that Quicken uses the same box as previous years and makes no easily
> findable mention that they have made this change.
> 
> Never again will I buy Quicktax.
> PS How is TaxWhiz?
> 
> 
> "Rip Torn" <rt@zippo.com> wrote in message
> news:_E8Z7.1163$dc.307848@brie.direct.ca...
>> Two new 'features' of the latest Intuit Quicktax release....
>>
>> [1]  A new Win XP style installation/activation process.
>> [2]  Only FIVE returns can be prepared with this year's package.
>>
>> After that you can purchase additional copies of QuickTax, and with each
>> new installation code, you can increase the number of returns by 5.  Or
>> additional unlocking codes can be purchased from Intuit...
>>
>> An additional 15 returns for $34.95
>> An additional 95 returns for $169.95
>>
>> --
>>
>> The activation procedure simply annoys me, but the number of returns is
>> pathetic.  Last years version allowed 18 returns, and I prepared 12 for
>> family and friends (no charge of course).  To use Quicktax this year, it
>> would cost me ~$70, compared to the $18 (after rebates) it cost me last
>> year. 
>>
>> Luckily Intuit offers a 'Money-back Guarantee', which sadly Future Shop
>> (where I purchased the program) doesn't honour.  Nonetheless, I'll be
>> mailing it back to Intuit in Alberta, and requesting a refund, and
>> hopefully can help a few other avoid the hassle.
>>
>> In my search for something better I found TaxWiz.  It offers unlimited
>> returns.  They have a package for (ex)QuickTax users for $20 (+tax, free
>> shipping).  I've already ordered my copy.
>>
>> http://www.taxwiz.ca
>> http://www.taxwiz.ca/taxwiz2001/quicktaxuser.asp
>>
>> Signed,
>> an annoyed ex-QuickTax user.
>>
>>
>>
> 
> 

I don't believe you will have any problems with Costco as long as you have
receipt.
"Dan" <none@thistime.com> wrote in message
news:Xns9199AFA6BFFE9nonethistimecom@64.154.60.171...
>
> Well, I too have just loaded Qucktax 2001 and am very diapointed with the
> 5 returns limit.
>
> I prepair 11 returns for family and friends each year.
>
> I purchased my copy at Costco and I am hoping that they will not provide
> any problems with returning it.
>
> Looks like I will be giving Tax WHiz a try.....
>
> I am a long time QuickTax user as well, but they have gone too far.
>
> Cheers
>
>
>
>
>
>
>
>
>
>
> "Smith" <abc@yahoo.com> wrote in news:lz6_7.6166$os5.561425
> @news20.bellglobal.com:
>
> > Let me know how to return the product to quicken for a full Money Back
> > Guarantee.  I too am interested in returning quicktax and purchasing
> > TaxWhiz.  Also purchased quicktax at Future Shop and cannot return
opened
> > software.
> >
> > Like you said, the installation key procedure is simply an annoyance,
but
> > the limit of 5 returns is completely unacceptable.  I also enjoy the
fact
> > that Quicken uses the same box as previous years and makes no easily
> > findable mention that they have made this change.
> >
> > Never again will I buy Quicktax.
> > PS How is TaxWhiz?
> >
> >
> > "Rip Torn" <rt@zippo.com> wrote in message
> > news:_E8Z7.1163$dc.307848@brie.direct.ca...
> >> Two new 'features' of the latest Intuit Quicktax release....
> >>
> >> [1]  A new Win XP style installation/activation process.
> >> [2]  Only FIVE returns can be prepared with this year's package.
> >>
> >> After that you can purchase additional copies of QuickTax, and with
each
> >> new installation code, you can increase the number of returns by 5.  Or
> >> additional unlocking codes can be purchased from Intuit...
> >>
> >> An additional 15 returns for $34.95
> >> An additional 95 returns for $169.95
> >>
> >> --
> >>
> >> The activation procedure simply annoys me, but the number of returns is
> >> pathetic.  Last years version allowed 18 returns, and I prepared 12 for
> >> family and friends (no charge of course).  To use Quicktax this year,
it
> >> would cost me ~$70, compared to the $18 (after rebates) it cost me last
> >> year.
> >>
> >> Luckily Intuit offers a 'Money-back Guarantee', which sadly Future Shop
> >> (where I purchased the program) doesn't honour.  Nonetheless, I'll be
> >> mailing it back to Intuit in Alberta, and requesting a refund, and
> >> hopefully can help a few other avoid the hassle.
> >>
> >> In my search for something better I found TaxWiz.  It offers unlimited
> >> returns.  They have a package for (ex)QuickTax users for $20 (+tax,
free
> >> shipping).  I've already ordered my copy.
> >>
> >> http://www.taxwiz.ca
> >> http://www.taxwiz.ca/taxwiz2001/quicktaxuser.asp
> >>
> >> Signed,
> >> an annoyed ex-QuickTax user.
> >>
> >>
> >>
> >
> >
>
>

Rob Carrick of the Globe and Mail wrote an article in Thursday's Globe that
was very critical of the change. See

http://www.globeandmail.com/servlet/HTMLTemplate?tf=tgam/columnists/Summary.
html&cf=tgam/common/MiniHub.cfg&configFileLoc=tgam/config&hub=robCarrick&tit
le=Rob_Carrick

Perhaps with everyone voting with their pocket books and the pressure from
the business press we can convince Intuit Canada of the error they made this
year.

--
Regards,
Warren

"Mickey Adams" <rm129151@yahoo.com> wrote in message
news:683f61e3.0201171429.1bf1f8fb@posting.google.com...
> "Smith" <abc@yahoo.com> wrote in message
news:<lz6_7.6166$os5.561425@news20.bellglobal.com>...
> > Let me know how to return the product to quicken for a full Money Back
> > Guarantee.  I too am interested in returning quicktax and purchasing
> > TaxWhiz.  Also purchased quicktax at Future Shop and cannot return
opened
> > software.
> >
> > Like you said, the installation key procedure is simply an annoyance,
but
> > the limit of 5 returns is completely unacceptable.  I also enjoy the
fact
> > that Quicken uses the same box as previous years and makes no easily
> > findable mention that they have made this change.
> >
> > Never again will I buy Quicktax.
> > PS How is TaxWhiz?
> >
> >
> > "Rip Torn" <rt@zippo.com> wrote in message
> > news:_E8Z7.1163$dc.307848@brie.direct.ca...
> > > Two new 'features' of the latest Intuit Quicktax release....
> > >
> > > [1]  A new Win XP style installation/activation process.
> > > [2]  Only FIVE returns can be prepared with this year's package.
> > >
> > > After that you can purchase additional copies of QuickTax, and with
each
> >  new
> > > installation code, you can increase the number of returns by 5.  Or
> > > additional unlocking codes can be purchased from Intuit...
> > >
> > > An additional 15 returns for $34.95
> > > An additional 95 returns for $169.95
> > >
> > > --
> > >
> > > The activation procedure simply annoys me, but the number of returns
is
> > > pathetic.  Last years version allowed 18 returns, and I prepared 12
for
> > > family and friends (no charge of course).  To use Quicktax this year,
it
> > > would cost me ~$70, compared to the $18 (after rebates) it cost me
last
> > > year.
> > >
> > > Luckily Intuit offers a 'Money-back Guarantee', which sadly Future
Shop
> > > (where I purchased the program) doesn't honour.  Nonetheless, I'll be
> > > mailing it back to Intuit in Alberta, and requesting a refund, and
> >  hopefully
> > > can help a few other avoid the hassle.
> > >
> > > In my search for something better I found TaxWiz.  It offers unlimited
> > > returns.  They have a package for (ex)QuickTax users for $20 (+tax,
free
> > > shipping).  I've already ordered my copy.
> > >
> > > http://www.taxwiz.ca
> > > http://www.taxwiz.ca/taxwiz2001/quicktaxuser.asp
> > >
> > > Signed,
> > > an annoyed ex-QuickTax user.
> > >
> I also tried to return quicktax to Business Depot and they refused.
> Their Head office have also failed to return my calls. I called Intuit
> in Calgary and spoke to one of their managers. I told him that they
> had gone too far with their limitations and demanded a refund. After
> some heated discussion I pointed out that their package reads "Money
> back guarantee 100% satisfaction"  I suggested that next year sales
> would be lower based on this years limitation. I will return my copy
> to Alberta and I have already purchased TAXWIZ. After at least 10
> years of Quicktax I will not use them again.