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http://in.rediff.com/money/2004/jan/29bpo2.htm

India to be HealthScribe hub

January 29, 2004 17:00 IST


US-based medical transcription company HealthScribe Inc will make
India a hub to get into other services, taking advantage of
high-quality offshore capability and will recruit 500 people in the
country this year.

The Internet-based services provider will expand into high volume
processing services like billing, collection and coding in the next
12-18 months, president and chief operating officer Dave Ehrhardt told
a press conference in Bangalore.

Outsourcing and India: Complete Coverage

Suresh Nair, the managing director of HealthScribe India, a 100 per
cent subsidiary of the US parent, said the volume handled by the
Indian entity per month was approaching 12 million lines, which was
expected to exceed by 50 per cent this year.

Nair said 500 people would be recruited in 2004 to meet the demand.
HealthScribe India currently employs over 1,200 medical language
specialists, with as many as 75 doctors in-house. It had a turnover of
Rs 43.9 crore (Rs 439 million) in 2002-03.

He said there was a lot of hype regarding medical transcription four
years ago, with projections that the industry was set to explode.
However, this was not to be and now there were only a handful players
left in India, he said. According to him, the industry was set for a
boom period in the current calendar year.