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Article #167

Re: Can we do programming without seeing the end user?

#167
From: Philipp Adelt
Date: Fri, 12 Apr 1996 17:17
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In article <316C4801.3FCC@gate.net>, Daniel Yarhi <dyarhi@gate.net> wrote:
>IMNSHO? What does that mean?
Probably In My Not So Honest Opinion.

>Your perspective seems to be right on target. I am an integrator and 
>have to deal with third party software on a regular basis.
>Keeping track of the end-user's perspective and focusing on ease of use 
>for him, will save many, many hours of frustration and many tech support
>dollars as well. I always try to generate sales leads, not support 
>calls.
You are right. I've been using computers for about 11 years now (still
student...) and the first thing my father tells me if I can't use an
application just right out-of-the-box is "Read the manuals!". I always
answer: "If I need to read the manual to do simple tasks, the products
isn't good!"
This sounds ridiculous but has been true till today. Some hints at the
right place always help to make reading (online) manuals superflous.
The more intuitive a product is the better the users will think about
it!

>Daniel Yarhi dyarhi@gate.net	
>HomePage:  http://www.gate.net/~aylacorp/loras.htm

Ciao, Philipp!
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From: padelt@warper.teuto.de (Philipp Adelt)
Newsgroups: alt.computer.consultants,comp.edu,comp.lang.basic.misc,comp.lang.c++,comp.lang.misc,comp.lang.pascal.borland,comp.lang.pascal.delphi.misc,comp.misc,comp.os.msdos.programmer,comp.os.os2.programmer.misc,comp.programming
Subject: Re: Can we do programming without seeing the end user?
Date: Fri, 12 Apr 1996 13:17:51 -0400
Organization: PoP Contrib.Net Bielefeld
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