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Article #1947

Re: Please help us fight bank

#1947
From: kchase
Date: Sat, 29 Jan 2000 00:00
58 lines
3955 bytes
Something is wrong here, even debit cards have a max per day that one
can withdraw.


On Sat, 29 Jan 2000 01:50:49 GMT, "Yoogi" <yoogi@home.com> wrote:

>Debit card Fraud
>
>My wife had her wallet stolen from her purse last Friday while riding on the
>bus.  Somehow they reached in the bag and took out the wallet.  She just
>found out about half an hour ago that one bank is holding her responsible
>for more than $2000 in charges on that debit card.  Her bank account only
>had $520 in it but the crooks made fake deposits for more than $10,000 and
>thousands in withdrawals and charges.  It is so hard to believe the bank has
>told her she will be responsible.  Their only reason given is that her pin
>number was connected with some other numbers on her driver's licence, i.e.,
>some combination of numbers using her birthdate and address.
>
>She reported her visa stolen within and hour.  She understood the debit card
>and the credit card were linked and especially since there is no listing in
>the phone book for lost debit cards didn't panic.  The CIBC Visa person even
>indicated she could relax because there had been no charges made to her
>cards!
>
>It was not until the next morning when she could get through to the police.
>They suggested reporting the debit cards missing and my wife went to the
>bank as they opened in the morning.  She arranged a meeting with the manager
>for Monday.  The manager told her not to worry and that she would do what
>she had to do and get back to her within 24 hours.  (24 hours later she said
>it would be Friday morning at the latest.  My wife left a message for the
>manager just before Friday noon but didn't hear back from the manager.  At 4
>p.m. she called again and this time spoke with the manager.)
>The manager said her bank balance was now minus $2400!  There was nothing
>she could do but would try to see if they could catch the crooks!  So she
>loses the $520 she had in the bank, all the bogus money the crooks deposited
>and took, and even the paycheck that she deposited Monday just after the
>manager told her everything would be OK.  Unbelievable!
>
>The next unfortunate thing is that her paycheck will be automatically
>deposited on Monday and the bank will probably suck it up causing her rent
>check to bounce.  (Of course the bank will probably say they will give her
>overdraft protection or a loan or something.)
>
>Any suggestions for remedies?  I was thinking of some kind of letter to the
>newspaper or something or perhaps some strategy that might achieve positive
>results.  After all it was not a specific condition of the debit cardholder
>agreement that she could not use her year of birth as a PIN.  In fact 4 of
>10 people I recently asked also used their year of birth.  If it was a
>condition they should have told her more clearly and cut out the crap about
>how they monitor your cards for fraud or unusual activity.  She never took
>more than $200 at a time in the past 5 years and suddenly there are
>thousands all in one night!
>
>Please help.
>
>
>
>
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From: kchase@kchase.net
Subject: Re: Please help us fight bank
Date: 2000/01/29
Message-ID: <38924e78.9124360@news.onr.com>
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