Article View: alt.consumers
Article #1947Re: Please help us fight bank
From: kchase
Date: Sat, 29 Jan 2000 00:00
Date: Sat, 29 Jan 2000 00:00
58 lines
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3955 bytes
Something is wrong here, even debit cards have a max per day that one can withdraw. On Sat, 29 Jan 2000 01:50:49 GMT, "Yoogi" <yoogi@home.com> wrote: >Debit card Fraud > >My wife had her wallet stolen from her purse last Friday while riding on the >bus. Somehow they reached in the bag and took out the wallet. She just >found out about half an hour ago that one bank is holding her responsible >for more than $2000 in charges on that debit card. Her bank account only >had $520 in it but the crooks made fake deposits for more than $10,000 and >thousands in withdrawals and charges. It is so hard to believe the bank has >told her she will be responsible. Their only reason given is that her pin >number was connected with some other numbers on her driver's licence, i.e., >some combination of numbers using her birthdate and address. > >She reported her visa stolen within and hour. She understood the debit card >and the credit card were linked and especially since there is no listing in >the phone book for lost debit cards didn't panic. The CIBC Visa person even >indicated she could relax because there had been no charges made to her >cards! > >It was not until the next morning when she could get through to the police. >They suggested reporting the debit cards missing and my wife went to the >bank as they opened in the morning. She arranged a meeting with the manager >for Monday. The manager told her not to worry and that she would do what >she had to do and get back to her within 24 hours. (24 hours later she said >it would be Friday morning at the latest. My wife left a message for the >manager just before Friday noon but didn't hear back from the manager. At 4 >p.m. she called again and this time spoke with the manager.) >The manager said her bank balance was now minus $2400! There was nothing >she could do but would try to see if they could catch the crooks! So she >loses the $520 she had in the bank, all the bogus money the crooks deposited >and took, and even the paycheck that she deposited Monday just after the >manager told her everything would be OK. Unbelievable! > >The next unfortunate thing is that her paycheck will be automatically >deposited on Monday and the bank will probably suck it up causing her rent >check to bounce. (Of course the bank will probably say they will give her >overdraft protection or a loan or something.) > >Any suggestions for remedies? I was thinking of some kind of letter to the >newspaper or something or perhaps some strategy that might achieve positive >results. After all it was not a specific condition of the debit cardholder >agreement that she could not use her year of birth as a PIN. In fact 4 of >10 people I recently asked also used their year of birth. If it was a >condition they should have told her more clearly and cut out the crap about >how they monitor your cards for fraud or unusual activity. She never took >more than $200 at a time in the past 5 years and suddenly there are >thousands all in one night! > >Please help. > > > >
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 11474a,35a76eed74e4351a X-Google-Attributes: gid11474a,public X-Google-Thread: 10f73f,35a76eed74e4351a X-Google-Attributes: gid10f73f,public X-Google-Thread: 107cd9,35a76eed74e4351a X-Google-Attributes: gid107cd9,public X-Google-Thread: 114977,35a76eed74e4351a X-Google-Attributes: gid114977,public From: kchase@kchase.net Subject: Re: Please help us fight bank Date: 2000/01/29 Message-ID: <38924e78.9124360@news.onr.com> X-Deja-AN: 579008034 References: <ZHrk4.40934$A5.701017@news1.rdc1.bc.home.com> X-Complaints-To: news@onr.com X-Trace: news.onr.com 949112117 207.200.50.10 (Fri, 28 Jan 2000 20:15:17 CST) Organization: Onramp Access, Inc. NNTP-Posting-Date: Fri, 28 Jan 2000 20:15:17 CST Newsgroups: alt.consumers,alt.consumers.experiences,can.consumers,co.consumers