🚀 go-pugleaf

Richard, I really must tell you that I've discovered the hard way that
paying your bills is not always the way to stop being harassed. I am 45
years old & have never had as much of a penny of credit card debt. My
only debt is my mortgage and I have always used charge cards, but pay
the bill in full each month.  But, somehow american express recorded a
payment by me of $1100.  for my monthly expenses as having been written
on one of their Optima checks, rather than my personal check.  Altho, it
was their mistake, I was harassed several times - even late at night to
pay my bill. I tried to explain to the people that I had, but they were
very rude to me. The last person I spoke to (before I closed my account)
told me that it was my 'responsibility to prove that I had paid this
with a personal check'. I have since incurred $25. in bank charges to
send them a copy of my check. They have promised me to send detailed
records of their accounting system to show when they took out this
'loan' for me & what they did with the money I sent, but, in 3 weeks, I
have yet to receive the info, although, it appears that they have
corrected the problem & removed the charge.  I did not so much as
receive a thank you for being a good customer for the past 4 years, nor
an apology for their error.  I spent over 25 hours (that I didn't have)
to try to figure out what they did. 

 So, beware, you can pay your bills & still be harassed if it's your
time.  

No more credit card perks for this gal-I'll pay cash. Thank you  very
much!