🚀 go-pugleaf

Hope to receive some good advice and suggestions from this newsgroup.  About
a year ago I bought a new car.  By the time it is all over with it cost
about $36,000.  Though I'm accustomed to very fine audio in my car (last car
stereo was $5000) I was convinced to accept the factory (or dealer?)
supplied stereo.  Within the first three days I learned that one of the
'features' of the tape player is its ability to detect a blank spot on the
tape that is more than something like 5 or 10 seconds and then fast forward
to the next song.  I can imagine this feature is beneficial to someone
listening to a number of tracks of music;  when a blank spot at the end of a
side is detected the machine fast forwards to the beginning of the next song
on the next side.
Because this feature can not be turned off  I discovered what I think is a
major flaw, especially since the tape player does not provide me with I
expected.  I mostly listen to classical music and whenever the music reaches
a soft violin passage the machine always interprets this as the end of the
track and fast forwards to the next louder section of music.  In other word
the tape player is not able to play classical music!
I told the dealer within a week and was advised to bring it up at my first
service.  At the first and second service I was told that they had heard of
it before from two or three other customers but they could not think of a
solution.  I asked if they could take out some electronic part inside to fix
it and they said no.  In the end they agreed to look into it.  Just by fluke
(or maybe some other defect?) a tape jammed inside the machine.  They agreed
to exchange it and did it in about five minutes (it plugs in or something).
The next machine had the same problem as above though so I back paying
probably over $1000 when all the taxes, etc., are included, and have a radio
that won't play what I want.
They said they would give me the model from the new model of the same car
and I waited 6 months.  When they put it in the color was orange with purple
lights.  Well it seems to work but I can't use it to test it and don't want
it at all because my other dash lights are green.  It looks ridiculous in my
car.
There's more but I have about a week left in my warranty and would really
like my money back for the radio portion and go somewhere else and by an
after market unit.  If it is not going to match it might as well be
something that doesn't make my passengers laugh and devalue the car by its
weird appearance.  Please help me, even if it seems like a crazy idea.
Should I take them to court?  Should I write the newspaper?  The company?
Thanks.