Article View: alt.dcom.telecom
Article #266Re: customer control for 800 service
From: James.Gorak
Date: Fri, 08 Jan 1993 16:24
Date: Fri, 08 Jan 1993 16:24
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In <1993Jan7.152733.1022@malmo.trab.se> Jens.Nilsson@malmo.trab.se (Jens Nilsson) writes: >Hi does anyone know if someone is offering the possibility >for a customer to control his call distribution to his 800 >numbers. For instance can a customer himself change during >which time a call will terminate at number A and not number >B or does the customer need to contact his telecom operator >so that the operator can make the change. Yes this type of service is available from the main 800 service providers (AT&T, MCI & USSprint). The customer has a terminal connected to the service provider by a dial-up or leased line. Complex routing trees with many teminating locations can be created. decision nodes include time of day, day of week, originating area code, percent allocation and command nodes which are turned on or off from the customer's termanal. Some very large customers now have an SS7 connection between the 800 service provider and the customer's computer which permits call by call routing controlled by the customer's computer -- James.Gorak@mixcom.com
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Newsgroups: alt.dcom.telecom Path: arc1-ca.pugleaf.net!sparky!uunet!cs.utexas.edu!zaphod.mps.ohio-state.edu!uwm.edu!spool.mu.edu!mixcom.com!James.Gorak From: James.Gorak <James.Gorak@mixcom.mixcom.com> Subject: Re: customer control for 800 service Organization: Milwaukee Internet Xchange BBS, Milwaukee, WI U.S.A. Distribution: usa Date: Fri, 08 Jan 1993 16:24:33 GMT Message-ID: <1993Jan08.162433.6757@mixcom.com> References: <1993Jan7.152733.1022@malmo.trab.se> Sender: ccvvcc@mixcom.com (James Gorak) Lines: 23