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Article #23

Beware - Kuwait Airlines offloading

#23
From: Sanjive Agarwal
Date: Tue, 09 Sep 1997 00:00
21 lines
1430 bytes

Kuwait Airways - Be Ware

Not satisfied with Kuwait Airways handling of Reservation and
Re-confirmations procedures. Further, it is not easy to get any issues
resolved with Kuwait Airways Customer relations. I had hell of a time at
their booking office in New Delhi and ended up with 4 days of struggle
to get on board the flight and finally ended up coughing up lot of money
to get a one ticket by another airlines to get back to my destination.
Earlier I had been offloaded even after getting a reconfirmation over
the phone. It sure sounds like a scam.
I am still trying to contact Kuwait Airlines in New York and Kuwait. I
have only been confronted with mysterious silence sonce last six months,
once I did get a voice mail saying they are investigating. This incident
has already cost me a few thousand dollars.

Does anybody know how to address this issue. I there a place where I can
register my complaint.

Thanks,
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From: Sanjive Agarwal <agarwal@ml.com>
Subject: Beware - Kuwait Airlines offloading
Date: 1997/09/09
Message-ID: <34154FCC.5821D6F9@ml.com>
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Organization: Merrill Lynch
Newsgroups: alt.flame.airlines,fj.rec.travel.air