Re: Rude Employee of Hong Kong Dragon Airline

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#34

From: John Wong
Date: Thu, 07 Jan 1999 00:00

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If I were a Microsoft employee, working in a Microsoft facility, and I said
in a low voice to a random outside visitor who is blocking my way to "move,
a--hole", then that visitor  has all the right to complain to Microsoft's
public relation of my comment.  The public relation department will most
likely ask me to apologize to the visitor, instead of telling the visitor
that what I said was not an insult because I said it in a low voice not
intending for him/her to hear what I said.

For the visitor, he/she is likely to wonder why Microsoft did not train its
employee  inside Microsoft's facilities to treat visitors with respect.
However, the visitor is likely to take the incident more lightly if I am
willing to apologize for my comment.

John W

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From: John Wong <mutsy@flash.net>
Subject: Re: Rude Employee of Hong Kong Dragon Airline 
Date: 1999/01/07
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