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Article #40Re: Rude Employee of Hong Kong Dragon Airline (Associate of Cathay Pacific )
From: Websurfer
Date: Thu, 07 Jan 1999 00:00
Date: Thu, 07 Jan 1999 00:00
77 lines
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3521 bytes
When I read your message, I thought she screamed to you. I still agree she was rude by saying that But in my opinion the "low voice" environment should decrease the magnitude of the whole situation. John Wong wrote: > In low voice English, probably she was thinking that I may not > understand her English or may not hear her > > Websurfer wrote: > > > This is weird. > > I agree some Hong Kong people are rude. > > For example, they cut your way without saying "excuse me". > > They bump you a little bit without saying "sorry". > > But very seldom they call you "move, asshole" when > > you block their ways. > > I just wonder. > > Did she speak Chinese or English to you? > > > > John Wong wrote: > > > > > During my returning trip from Hong Kong back to USA on January 4, > > > > 1999, > > > I encountered an unpleasant event with a Hong Kong Dragon Airline > > > employee. > > > > > > I was entering an airport express train from the Kowloon station > to go > > > > > > to the airport around 11:45 am, when a Dragon Air female Chinese > > > employee --- short hair, about 5 feet 4 inches tall, who I have > never > > > > > > met before, dressed in Dragon air uniform was entering the train > at > > > the > > > same time. After entering the train, I was deciding whether to go > to > > > the left hand side or the right hand side of the train when, > because > > > of > > > my hesitation, the employee insulted me by saying �Move, asshole�. > > > > Such > > > degrading remarks was extremely inappropriate, especially to > someone > > > she > > > has never met before. I asked her to apologize for her remark, > but > > > she > > > was rude enough to say �Why should I apologize to you�. > > > > > > Unfortunately, the employee was not wearing any name tag. If I > did > > > not > > > have a departing flight to catch, I would have gone with her to > the > > > Dragon Air ticket counters and reported her rude remarks to the > > > management. > > > > > > Needless to say, such insulting remark gave me a very negative > image > > > of > > > Dragon Air, and also a negative image of Hong Kong. Although > there is > > > > > > no way Dragon Air can identify the employee, I believe that Dragon > Air > > > > > > should invest more time and money into employee training so that > they > > > would be more polite to tourists when they are inside airport > > > facilities, especially when they are wearing the company�s > uniform.
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X-Google-Language: ENGLISH,ASCII X-Google-Thread: 103cf8,e23814edebf15ada X-Google-Attributes: gid103cf8,public X-Google-Thread: 113ee0,e23814edebf15ada X-Google-Attributes: gid113ee0,public X-Google-Thread: 110960,e23814edebf15ada X-Google-Attributes: gid110960,public X-Google-Thread: 102247,e23814edebf15ada X-Google-Attributes: gid102247,public X-Google-Thread: 105d85,e23814edebf15ada X-Google-Attributes: gid105d85,public From: Websurfer <Websurfer@itnet.com> Subject: Re: Rude Employee of Hong Kong Dragon Airline (Associate of Cathay Pacific ) Date: 1999/01/07 Message-ID: <369408BE.ADD436D2@itnet.com> X-Deja-AN: 429625694 Content-Transfer-Encoding: 8bit References: <3692590F.70FF1ECE@flash.net> <3692D4D0.B8CDC4E5@itnet.com> <36931DDD.CADAC1C6@flash.net> Organization: itnet.com X-Priority: 3 (Normal) Content-Type: text/plain; charset=iso-8859-1 Mime-Version: 1.0 Newsgroups: alt.flame.airlines,soc.culture.hongkong,rec.travel.air,hk.rec.travel,rec.travel