🚀 go-pugleaf

In article <1k0lh3INNg6c@shelley.u.washington.edu> tzs@stein.u.washington.edu (Tim Smith) writes:
>>Btw, Toys are Us here did carry the Lynx but were sold out. I found 
>>it at a store called Software Etc, though they had to check the 
>>back to find one and their Lynx games were kept at the bottom of 
>>the Game Gear section. 
>
>Wouldn't it have been easier to just call Atari's toll free number to
>order a Lynx for $79.99 and have it delivered free via Federal Express,
>rather than running around to all those stores?  Their Christmas special
>is available until 1/31/93, they claim.
>
   Well, I did precisely that.  It took exactly two weeks for my Lynx to
arrive.  When it did, it arrived *regular UPS*.

   When I called to complain, they referenced me to a non-toll-free customer
support number.  When I asked why I have to pay for a phone call for
their mistake, they said "sorry, I can't do anything about it."

   I even double-checked as I placed my order - "free federal express,
right?" so even if you have to request it, I did.  I didn't feel it was
necessary to waste a phone call to track this down.  But it still sours
me a little since there was absolutely no reason why I shouldn't have
received the free federal express as promised.

-JRL
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James R. Lendino
jrl8@cunixa.cc.columbia.edu
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