Thread View: alt.games.quake3
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Started by Mawbsta
Fri, 24 Dec 1999 00:00
What Activision says about the CD KEY errors...
Author: Mawbsta
Date: Fri, 24 Dec 1999 00:00
Date: Fri, 24 Dec 1999 00:00
180 lines
8598 bytes
8598 bytes
Anyone who has gone to the activision site for issues regarding the "awaiting cd_key authorization" error message with the full version can sympathize with me... My response is first - the original post is last - the Activision "response" is inbetween To activision... I do not see this as a reflection of your company because I too work in technical support and internet response. Cutting and pasting what you already have posted on your FAQ is not going to resolve my issue. PLease offer me something concrete because I know this is an epidemic with this game... it was a bad idea for me to buy it. Don't patronize me, as I know the use of 3rd party key generators is not "tolerated" But if you could resolve our issues by telling us WHY we get the error in the first place then we would be able to resolve our own issues... 1. You missed the point entirely - I CANNOT LOG ONTO A SERVER AT ALL!!!! Let alone 5 minutes after playing... if this was the case then I could "tolerate" it. The fact is, I am not able to ping the master server thus I cannot get authorization... IT IS NOT AN ISSUE WITH MY CONNECTION as I can play Halflife, Unreal, Kingpin, Midtown madness, Daikatana and even Quake2. I have never had an issue playing the Q3 test, Demo test or Demo so again... This is not an issue of a bad cable onnection... one block from me is a friend who has never been denied a connection yet. 2. As you know I have been trying different key combinations in desperation so isn't it obvious that I have triend reinstalling my key SEVERAL times too!!!! I have reinstalled the game 3 times to no avail... I log on at 7pm eastern until 12am and I cannot log onto any server AT ALL. 3. If the game already generates the q3config.cfg then why the heck would I need to alter it? For arguments sake I re-entered the key anyway.... I wouldn't be writing this had it worked. 4. What upsets me the most is that you see the sentence "awaiting CD_KEY authorization" and you automatically assume that I haven't tried anything, or that all the answers are the same.... so you cut and paste this mumbo-jumbo knowing FULL WELL that isn't going to make a bit of difference.... Oh but wait, you took the tme to tell me that cd generators are illegal... unbelievable. You didn't even address my questions regarding the message I get about the server resolving to 127.0.0.1 or that I get an error in the console when I launch the game stating exactly this... > loading .dll file > failed to laod .dll > looking for qvm > laoding vm file vm/ui, qvm > um file ui compiled to > 902626 bytes of code... >>WHAT DOES THIS MEAN?!!<< If you don't know, then tell me you don't know.... This is what I need from you is to tell me why I was able to log on with no problem from 12am to 4am dec 23rd-24th?!!! I stayed up late as an experiment though on occassion I have been unable to log on this late.... So what's up? Why can I ping the master server but not log on everyday until early this morning? It makes no sense... and it completely voids all of your suggestions... why is this happening? If you don't know then please ask someone who does. I don't need a lengthy explanation like the one I am giving you here... I just need o hear from you that "yes, this is a serious issue that we have encountered..." and that "we have found this and this to work..." Don't cut and paste any more bullshit. You probably tell all your friends that you work at Activion, now show them why. ----- Original Message ----- From: <cs7@Activision.com> To: <mawbsta@home.com> Sent: Friday, December 24, 1999 12:03 PM Subject: RE: Quake III Arena PC [QU31999122400000158] > Dear Maritn, > > Sorry to hear you are having problems with Quake III. Please try the > following suggestions: > > 1) If you have recently disconnected from a server and are trying to > reconnect, wait 4-5 minutes before reconnecting. > Because of the CD Key protection, the IP address and CD Key number are > locked together for the duration of your playtime. The server will keep > checking the IP address/CD Key number combo for about 5 mins after you > disconnect. > > 2) Try re-entering the CD Key in the setup menu. > The CD check is only used over the Internet, and is stored in the users > config file. We are currently researching potential causes for this > error. Try going to the setup menu in the game and select CD Key, > re-enter the CD Key here. This problem is caused 99% of the time by the > CD Key not being entered properly. > > 3) Open the q3config.cfg file and enter the CD Key there. > Go to the Quake 3 Arena directory (C:\Program Files\Quake III Arena), > open the baseq3 file in there and find the q3config.cfg in there. Open > it with WordPad for best results. Look for the following line in this > file: > > seta cl_cdkey "Your CD Key should be entered between these quotations" > > Enter the CD Key between the quotations and save the file. You should > now be able to play online. > > IMPORTANT!!!!! > You MUST enter your CD key in lower case letters. If you do this > through the menu it's automatic, but if you set it from the console, > upper case letters will not work. > IMPORTANT!!!!! > > As for cd key generators: these programs are illegal, and we do not > tolerate usage of such software. Also, many of these programs also > disguise themselves as programs that will generate a CD Key for you but > in fact steal your existing CD key and send it to other individuals. > The programs out there have also been known to infect machines with > viruses that can potentially destroy the system. > > Sincerely, > Patrick Tse > Customer Support > > Please include past correspondence with your replies. > > > -----Original Message----- > > > PPATVI-GEN-FORM-10 > > Firstname martin > Lastname Barratt > Email mawbsta@home.com > Game Quake III Arena PC > Version Full - registered > OS Windows 95 > Computer Generic or Custom > Processor Pentium 2 > Speed 400 > RAM 128 > Video Elsa Gloria L > 3dcard Voodoo2 12mb PCI Creative > Audio SB LIVE > CDROM Creative 36x > Modem Cable > Joystick none > Problem everytime I load my registered copy of Q3 I get > "Awaiting CD > Authorization" endlessly... > Since buying the game I have been able to log on twice. On occassion I > see > an error that this key is being used and it enrages me. I bought the > game > to avoid this. I admit that in light of what's happening I have used > "other keys" and have been successful from time to time. But this is > only > because my emails to ID go unanswered... are you handling all game > support > for Q3A? > I have reinstalled the game. I have reinstalled my TCP/IP and I have two > friends using the same @home cable service with their own retail > versions > and they get on fine... I have 15 days left to exchange this game but > what > guarantees do I have that this will resolve my issue? If I am destined > to > get this error message forever then I will return the only game I have > ever paid for and use a cd key generator like everyone else. I assume > that > ID knows this won't work and feels that once they have suckered enough > users like myself that they will just drop the cd key and let everyone > play free... One other piece of advice. My friends can log onto my > server > if I launch a game... It tells me that is resolving the server to > 127.0.0.1 and also, when I try to log onto a server... any server it > says, > loading .dll file > failed to laod .dll > looking for qvm > laoding vm file vm/ui, qvm > um file ui compiled to > 902626 bytes of code... > > I tried allocating more memory using the com_hunkmegs command > > so what's up? > ReplyCode >
Re: What Activision says about the CD KEY errors...
Author: BabyJesus[D.C.]
Date: Fri, 24 Dec 1999 00:00
Date: Fri, 24 Dec 1999 00:00
202 lines
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I would not say that your problem is an epidemic. Most of the problems with keys posted here are people inputting the key incorrectly or using a hacked version of the game. Try having someone else input the key for you, maybe you're just screwing it up. "Mawbsta" <mawbsta@home.com> wrote in message news:sXO84.23158$TT4.714644@news1.rdc2.on.home.com... > Anyone who has gone to the activision site for issues regarding the > "awaiting cd_key authorization" error message with the full version can > sympathize with me... > > My response is first - the original post is last - the Activision "response" > is inbetween > > To activision... > I do not see this as a reflection of your company because I too work in > technical support and internet response. Cutting and pasting what you > already have posted on your FAQ is not going to resolve my issue. PLease > offer me something concrete because I know this is an epidemic with this > game... it was a bad idea for me to buy it. Don't patronize me, as I know > the use of 3rd party key generators is not "tolerated" But if you could > resolve our issues by telling us WHY we get the error in the first place > then we would be able to resolve our own issues... > 1. You missed the point entirely - I CANNOT LOG ONTO A SERVER AT ALL!!!! Let > alone 5 minutes after playing... if this was the case then I could > "tolerate" it. The fact is, I am not able to ping the master server thus I > cannot get authorization... IT IS NOT AN ISSUE WITH MY CONNECTION as I can > play Halflife, Unreal, Kingpin, Midtown madness, Daikatana and even Quake2. > I have never had an issue playing the Q3 test, Demo test or Demo so again... > This is not an issue of a bad cable onnection... one block from me is a > friend who has never been denied a connection yet. > 2. As you know I have been trying different key combinations in desperation > so isn't it obvious that I have triend reinstalling my key SEVERAL times > too!!!! I have reinstalled the game 3 times to no avail... I log on at 7pm > eastern until 12am and I cannot log onto any server AT ALL. > 3. If the game already generates the q3config.cfg then why the heck would I > need to alter it? For arguments sake I re-entered the key anyway.... I > wouldn't be writing this had it worked. > 4. What upsets me the most is that you see the sentence "awaiting CD_KEY > authorization" and you automatically assume that I haven't tried anything, > or that all the answers are the same.... so you cut and paste this > mumbo-jumbo knowing FULL WELL that isn't going to make a bit of > difference.... Oh but wait, you took the tme to tell me that cd generators > are illegal... unbelievable. > You didn't even address my questions regarding the message I get about the > server resolving to 127.0.0.1 or that I get an error in the console when I > launch the game stating exactly this... > > loading .dll file > > failed to laod .dll > > looking for qvm > > laoding vm file vm/ui, qvm > > um file ui compiled to > > 902626 bytes of code... > >>WHAT DOES THIS MEAN?!!<< If you don't know, then tell me you don't > know.... > This is what I need from you is to tell me why I was able to log on with no > problem from 12am to 4am dec 23rd-24th?!!! I stayed up late as an experiment > though on occassion I have been unable to log on this late.... So what's up? > Why can I ping the master server but not log on everyday until early this > morning? It makes no sense... and it completely voids all of your > suggestions... why is this happening? If you don't know then please ask > someone who does. > I don't need a lengthy explanation like the one I am giving you here... I > just need o hear from you that "yes, this is a serious issue that we have > encountered..." and that "we have found this and this to work..." Don't cut > and paste any more bullshit. > You probably tell all your friends that you work at Activion, now show them > why. > ----- Original Message ----- > From: <cs7@Activision.com> > To: <mawbsta@home.com> > Sent: Friday, December 24, 1999 12:03 PM > Subject: RE: Quake III Arena PC [QU31999122400000158] > > > Dear Maritn, > > > > Sorry to hear you are having problems with Quake III. Please try the > > following suggestions: > > > > 1) If you have recently disconnected from a server and are trying to > > reconnect, wait 4-5 minutes before reconnecting. > > Because of the CD Key protection, the IP address and CD Key number are > > locked together for the duration of your playtime. The server will keep > > checking the IP address/CD Key number combo for about 5 mins after you > > disconnect. > > > > 2) Try re-entering the CD Key in the setup menu. > > The CD check is only used over the Internet, and is stored in the users > > config file. We are currently researching potential causes for this > > error. Try going to the setup menu in the game and select CD Key, > > re-enter the CD Key here. This problem is caused 99% of the time by the > > CD Key not being entered properly. > > > > 3) Open the q3config.cfg file and enter the CD Key there. > > Go to the Quake 3 Arena directory (C:\Program Files\Quake III Arena), > > open the baseq3 file in there and find the q3config.cfg in there. Open > > it with WordPad for best results. Look for the following line in this > > file: > > > > seta cl_cdkey "Your CD Key should be entered between these quotations" > > > > Enter the CD Key between the quotations and save the file. You should > > now be able to play online. > > > > IMPORTANT!!!!! > > You MUST enter your CD key in lower case letters. If you do this > > through the menu it's automatic, but if you set it from the console, > > upper case letters will not work. > > IMPORTANT!!!!! > > > > As for cd key generators: these programs are illegal, and we do not > > tolerate usage of such software. Also, many of these programs also > > disguise themselves as programs that will generate a CD Key for you but > > in fact steal your existing CD key and send it to other individuals. > > The programs out there have also been known to infect machines with > > viruses that can potentially destroy the system. > > > > Sincerely, > > Patrick Tse > > Customer Support > > > > Please include past correspondence with your replies. > > > > > > -----Original Message----- > > > > > > PPATVI-GEN-FORM-10 > > > > Firstname martin > > Lastname Barratt > > Email mawbsta@home.com > > Game Quake III Arena PC > > Version Full - registered > > OS Windows 95 > > Computer Generic or Custom > > Processor Pentium 2 > > Speed 400 > > RAM 128 > > Video Elsa Gloria L > > 3dcard Voodoo2 12mb PCI Creative > > Audio SB LIVE > > CDROM Creative 36x > > Modem Cable > > Joystick none > > Problem everytime I load my registered copy of Q3 I get > > "Awaiting CD > > Authorization" endlessly... > > Since buying the game I have been able to log on twice. On occassion I > > see > > an error that this key is being used and it enrages me. I bought the > > game > > to avoid this. I admit that in light of what's happening I have used > > "other keys" and have been successful from time to time. But this is > > only > > because my emails to ID go unanswered... are you handling all game > > support > > for Q3A? > > I have reinstalled the game. I have reinstalled my TCP/IP and I have two > > friends using the same @home cable service with their own retail > > versions > > and they get on fine... I have 15 days left to exchange this game but > > what > > guarantees do I have that this will resolve my issue? If I am destined > > to > > get this error message forever then I will return the only game I have > > ever paid for and use a cd key generator like everyone else. I assume > > that > > ID knows this won't work and feels that once they have suckered enough > > users like myself that they will just drop the cd key and let everyone > > play free... One other piece of advice. My friends can log onto my > > server > > if I launch a game... It tells me that is resolving the server to > > 127.0.0.1 and also, when I try to log onto a server... any server it > > says, > > loading .dll file > > failed to laod .dll > > looking for qvm > > laoding vm file vm/ui, qvm > > um file ui compiled to > > 902626 bytes of code... > > > > I tried allocating more memory using the com_hunkmegs command > > > > so what's up? > > ReplyCode > > > > >
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