🚀 go-pugleaf

liberator.net wrote in message <7v5a0r$i51$1@Nntp1.mcs.net>...
>
>Dave Cunningham <dcunningham@home.com> wrote:
>
><<Wanna see the "big problem of Tina C."???  Here it is:>>
>
>-----------------
>August 9th --
>I could not gain access to CompuServe for 2.5 hours. I dialed different
>numbers. I successfully tested the computer's ability by gaining access to
>another service provider. I could not gain access to CompuServe's technical
>support after waiting 30 minutes on the telephone.
>
>August 10th --
>I cancelled my account with CompuServe because CompuServe was not able to
>meet their end of the contract by providing Internet Service.
>------------------
>
><<[This is the full extent of the Tina C. complaint in substance. Liberator
>has not provided any email address for confirmation of the story.]>>
>
>This is not entirely true.  Please read the entire complaint for yourself
at
>http://www.liberator.net/special/CompuFraud.html so you can see all of the
>miserable details.  There are details about a "cancellation fee" and the
>horrors of CompuServe's customer service personel.  A CompuServe
supervisor,
>Rocky Buchanin, was unwilling to help Tina C.
>


I cited the entire *complaint*. That Tina C. wishes to get more from CS than
her contract provided (like the MSN and Prodigy ones, it provided for a
cancellation fee) is a matter for her and CS to work out. Meanwhile, can you
give me her email address so I can see what has happened since?  You cite
her so often and ask what *I* would do, that I feel it is reasonable for me
to find her story directly. Meanwhile, you cited far more than a 2 1/2 hour
outage in your complaints about your own ISP.

Dave
  (folks at chi.internet -- please just yell at Liberator -- he *adds* your
group all the time :( )