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Article #117

Re: @home Superios Services -- www.home.com

#117
From: liberator.net
Date: Thu, 21 Oct 1999 00:00
43 lines
2996 bytes
CompuServe Newsmaster <newsmaster@compuserve.com> wrote:

liberator.net <liber8r@mcs.net> wrote:
> You mean he wanted a higher speed connection than the one CompuServe
offers.  I understand.  @home is much faster than CompuServe. <

<<Ok so then everyone should dump their ISP and go with @home, roadrunner or
the like correct?  Cable providers give faster acces to the net than any
other ISP.>>

Those services may be positive alternatives to CompuServe.  Thanks for the
information/suggestion.


> Don't place a disproportionate amount of value on extraneous services.
The Internet offers many of these services FOR FREE, which is something you
conveniently ignore. <

<<I don't place a "disproportionate amount of value" on our value added
services nor those of AOL. And yes, features similar to what we offer are
available elsewhere but they are lack in quality, focus and usability.>>

You ignored the part about finding many of these services for FREE on the
Internet.  Why pay for something that is free elsewhere?  Would you purchase
air from CompuServe if they bottled it?

<<Have you ever used CompuServe?  Do you know what is available on the the
service?  Do you have data to back your claims?>>

From the comments posted here and made by former/present CompuServe
customers, their services do not appear to be up to standard.  The inability
to gain connections, poorly trained customer service representatives, and
technical glitches that have been reported do not reflect a company that an
informed consumer would want to use.

> @home obviously fills a rift in CompuServe services.  Thanks for the
information. <

<<@home obviously provides a cable modem...>

As I said, @home obviously fills a much needed rift in CompuServe service.
Thanks for the comments/information.
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From: "liberator.net" <liber8r@mcs.net>
Subject: Re: @home Superios Services -- www.home.com
Date: 1999/10/21
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