🚀 go-pugleaf

ble@pacbell.net writes:

>> >> I think it's rather unbusinesslike for PacBell to blame its
>> >> customers for service problems within their system.

> go ahead and tell the kind people the difference in network
> engineering for a 2 minute average call length and a 60 minute
> one.

That's a pretty broad question, and furthermore it is hypothetical
since the average call length has not increased by that ratio.  
Were there such an increase, it would require more central office / 
switching equipment per customer.   However, I will again point
out that it's PacBel's job to predict usage patterns, install
adequate amounts of switches and trunk lines and such, and provide
adequate service to its customers.

>>> I suggest you go study it.
>> That's PacBell's job, as I said above.
> That's not going to fly. 

See above.   As far as I am concerned, PacBel is contractually
obligated to its customer pool to provide the level of service it is
supposed to offer.   You can't say "it's not going to fly" when
presented with such a business obligation.

> When they propose a solution such as modem pools that ISPs lease,
> everybody gets their panties in a twist and thinks the world is
> out to get them.

Now let's be civil.   Singling out ISP's and making them pay more
than other cusomters for ordinary business phone lines is not
fair practice....  particularly when PacBel is trying to ramp up
its ISP business.  It's an obvious attempt to corner the market
by mistreating the competition.   I wasn't born yesterday y'know.

>  There are only so many line i/f cards you can stuff
> into a switch/CO.

So, install more switches and central offices and petition the PUC
for a rate increase.

Or, propose metered residential service and lose lots of customers.

But don't blame normal everyday business and residential
customers who are only responding to DECADES of pressure from ATT
and its successors to use the PSTN, rather than private networks,
for all their data transmission needs for doing EXACTLY what you
asked us to do in the first place....

Steve