🚀 go-pugleaf

Steve Pope (spp@ozark.EECS.Berkeley.EDU) wrote:
: I think it's rather unbusinesslike for PacBell to blame its
: customers for service problems within their system.   They
: should just fix their system so that it can handle whatever
: service demands their customers make.

Fixing their network costs money, and that makes their bottom line look
worse, causing their stock price to drop causing investors to complain
(or sue if 211 passes...)  They have a very inflated stock price and thye
need to have inflated earnings to keep their stock holders happy.

: What's more, they know that if they move away from unmetered
: residential service, they will lose lots of customers.... so
: they're reduced to whining and finger-pointing.

to who?  the provision in the telco bill to allow access to the network is
(surprise) hung up in court over the provisions dictating charges.  So,
for the next year or so, there's nowhere to go...

: Finally, there's no evidence they're actually losing any money
: as a result of this problem... if there is a problem... that
: hasn't even been demonstrated.

I don't think losing money is the issue.  Face it:  they do away with the
unmetered local calling, hit people up for Internet access and increase
their revenues, then a few bucks goes back into improving the system and a
huge chunk goes back to investors...not to mention a kickback going to the
directors in the form of "stock options"... 

Of course, that's probably a bit nasty.  After all, they are the entity
that spawned Dilbert...

cde

--
Carl D. Emery                 Another being in search of a Perfect Latte...
cde@cpenguin.com                           Web page:  http://www.best.com/~cde
cde@best.com                         Insert your favorite stupid quote here...