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Thread View: alt.internet.providers
2 messages
2 total messages Started by John Doe Wed, 12 Jul 2000 00:00
Ziplink virtual isp service
#101
Author: John Doe
Date: Wed, 12 Jul 2000 00:00
20 lines
2252 bytes
The following is not intended to slander Ziplink Internet.
This is just how I MYSELF was treated.
I decided to start my own ISP service and chose
Ziplink Internet to host my lines.  After talking with the
sales person he told me that there would be a $500
setup fee split into 5 payments and that the service
would cost $8.00 per user plus $1.50 per user for
radius, 5 email accounts, web space, and news access.
I could cancel after 90 days in which after there would be a $250 minimum.
This would be after the 90 days as sort
of a ramp up to find customers.    To make a long story
short, I had problems with the setup for 3 weeks, was charged the $500 in
one bill, got only 1 email account per user with no web space and was
charged the $250
minimum from the start.  The wording on my contract
locked me into it but I got out before the 90 days still stuck with a $700+
bill for 3 months.   Even shorter, I now use a provider that charges no
setup and no minimum for just $1.00 more per user.   I will not go back to
them.
As for you, make your own decisions.
Re: Ziplink virtual isp service
#102
Author: William Devine, II
Date: Thu, 13 Jul 2000 00:00
34 lines
2582 bytes
Who is the company you're using now?
You may reply directly to 'william@smartguys.net' or on the group here.
I too had problems with Ziplink, mostly billing problems too.

thanx!
William



John Doe <someone@somewhere.com> wrote in message
news:%E7b5.618$YS2.66556@news-east.usenetserver.com...
> The following is not intended to slander Ziplink Internet.
> This is just how I MYSELF was treated.
> I decided to start my own ISP service and chose
> Ziplink Internet to host my lines.  After talking with the
> sales person he told me that there would be a $500
> setup fee split into 5 payments and that the service
> would cost $8.00 per user plus $1.50 per user for
> radius, 5 email accounts, web space, and news access.
> I could cancel after 90 days in which after there would be a $250 minimum.
> This would be after the 90 days as sort
> of a ramp up to find customers.    To make a long story
> short, I had problems with the setup for 3 weeks, was charged the $500 in
> one bill, got only 1 email account per user with no web space and was
> charged the $250
> minimum from the start.  The wording on my contract
> locked me into it but I got out before the 90 days still stuck with a
$700+
> bill for 3 months.   Even shorter, I now use a provider that charges no
> setup and no minimum for just $1.00 more per user.   I will not go back to
> them.
> As for you, make your own decisions.
>
>
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