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Article #2347Re: Mindspring?
From: Brian Sugrue
Date: Sun, 24 Mar 1996 00:00
Date: Sun, 24 Mar 1996 00:00
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1881 bytes
<Why MindSpring snipped> I wondered the same for a while, assuming all ISPs provided as consistent a connection and as problem-free service as MindSpring did, until my father tried NetCom and a good friend tried Earthlink. My father gets kicked off the line at least twice a night, if he can connect at all. Support is a toll number which routes him to an hours-long queue. My friend has spent most of the past month just trying to upload HTML pages to her allocated space. First, the server refused her password, and support passed her around without ever directly solving the problem. Now, I find it impossible to connect to their WWW server as view her page. I now understand how both marvel at my situation when I describe consistent, problem-free connections, current news feeds, almost instant mail, and a reliable place to host my web pages. The one time I've needed support, I got the e-mail with exactly the right instructions within 3 hours. MindSpring's users are a newsgroup or 10 away, and a question of mine has never gone unanswered by the friendly folks who are also MindSpringers. After seeing the experiences of others (and there are many more people with nightmares), I feel quite good about the consistency I get for my $35. That one trait seems to be what differentiates ISPs, and I think I've found one of the better ones. Brian
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 10e1e4,bbdcf0c21e896572 X-Google-Attributes: gid10e1e4,public X-Google-Thread: fc7b2,bbdcf0c21e896572 X-Google-Attributes: gidfc7b2,public From: bsugrue@mindspring.com (Brian Sugrue) Subject: Re: Mindspring? Date: 1996/03/24 Message-ID: <4j2kbi$bbg@mule1.mindspring.com> X-Deja-AN: 143946232 references: <4ivmh7$dtp@juliana.sprynet.com> organization: MindSpring Enterprises newsgroups: alt.internet.services,atl.general