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Article #4566

Re: Flash.Net Refunds (or lack of)

#4566
From: Shawn K. Quinn
Date: Sun, 02 Mar 1997 00:00
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On 1 Mar 1997 16:47:02 -0700, Eric C. Bennett <eric@abode.net> wrote:
>If any of you are thinking of signing up with Flash.Net to try it and if you 
>don't like it.... well, I recommend NOT trying it unless, regardless of the 
>quality of the service, you plan on keeping it. I was not happy with the 
>service (either the tech support or the speed of the internet service) and I 
>asked for a refund and it has been over five weeks and I am still no closer to 
>getting a refund. My last call to customer care was,"Wait another week."

Personally, I'd only pay for one month if I were to try it just for kicks.
However I would take them to small claims court over it if I did not get a
refund and the subscriber agreement promised one. Which, incidentally, is what
I recommend doing in your situation, or at least tell them that after the week
is up. That should speed things along considerably. :-)

SKQ
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From: skquinn@brokersys.com (Shawn K. Quinn)
Subject: Re: Flash.Net Refunds (or lack of)
Date: 1997/03/02
Message-ID: <slrn5hhqvl.l.skquinn@brokersys.com>
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Organization: Houston Area League of PC Users
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Newsgroups: alt.internet.services,dfw.internet.providers,houston.internet.providers,alt.internet.access