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Article #4566Re: Flash.Net Refunds (or lack of)
From: Shawn K. Quinn
Date: Sun, 02 Mar 1997 00:00
Date: Sun, 02 Mar 1997 00:00
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On 1 Mar 1997 16:47:02 -0700, Eric C. Bennett <eric@abode.net> wrote: >If any of you are thinking of signing up with Flash.Net to try it and if you >don't like it.... well, I recommend NOT trying it unless, regardless of the >quality of the service, you plan on keeping it. I was not happy with the >service (either the tech support or the speed of the internet service) and I >asked for a refund and it has been over five weeks and I am still no closer to >getting a refund. My last call to customer care was,"Wait another week." Personally, I'd only pay for one month if I were to try it just for kicks. However I would take them to small claims court over it if I did not get a refund and the subscriber agreement promised one. Which, incidentally, is what I recommend doing in your situation, or at least tell them that after the week is up. That should speed things along considerably. :-) SKQ
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 10bb12,334be25005987412 X-Google-Attributes: gid10bb12,public X-Google-Thread: fc7b2,334be25005987412 X-Google-Attributes: gidfc7b2,public X-Google-Thread: 100579,334be25005987412 X-Google-Attributes: gid100579,public X-Google-Thread: 10bd82,334be25005987412 X-Google-Attributes: gid10bd82,public From: skquinn@brokersys.com (Shawn K. Quinn) Subject: Re: Flash.Net Refunds (or lack of) Date: 1997/03/02 Message-ID: <slrn5hhqvl.l.skquinn@brokersys.com> X-Deja-AN: 222442518 References: <5faf5m$rhu@nnrp1.news.primenet.com> Organization: Houston Area League of PC Users Reply-To: skquinn@brokersys.com Newsgroups: alt.internet.services,dfw.internet.providers,houston.internet.providers,alt.internet.access