🚀 go-pugleaf

KennethNB wrote:
> 
> signed up with IDT two weeks ago in Houston and have not yet been able to
> connect -- after a 45+ minute wait, their tech service people tell me the
> net in Houston is experiencing 'problems' and try again tomorrow and if
> still cannot connect, call tech services again.  These calls are, of
> course, long distance calls.  Beware.  Will try to cancel shortly, if
> 'network problems' not fixed.

Kenneth,

Be warned that once you sign up with IDT it is almost impossible to close 
your account via IDT customer service. IDT really only does one thing well 
and that is to take your money, nothing else. You'll find that most people 
that do close their accounts have to do it through their credit card 
companies. Only after IDT has been "charged back" the amount you paid from 
your credit card account, will they willingly close your account. From my 
experience this is the only way. If you call their customer service, they'll 
just lie to you. You have to call your credit card company and demand a 
forced credit. They will require you to write them a letter explaining the 
situation, so keep track of all your IDT communications so you can justify 
your demand.

Good luck.

timothy

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