Article View: alt.internet.services
Article #4723Re: IDT-connect problems
From: Alan Uncle Al Schwartz
Date: Fri, 08 Mar 1996 00:00
Date: Fri, 08 Mar 1996 00:00
35 lines
3106 bytes
3106 bytes
betsys@northshore.shore.net (Betsy Schwartz) wrote:
>My father just signed up for Netcom (He's in Philadelphia, any
>suggestions?)
>
>He had trouble connecting yesterday (after a couple of weeks of being
>online) and sent email to their support. He received a response from a
>mailbot promising a human reply in 2-3 weeks!
>
>(any suggestions for good providers in Philly, anyone?)
Netcom is FAMOUS for its crappy service. If you snail mail the corporate
offices in Northern California (you get an e-mail copy of your credit
card bill monthly with the address) with a log (dates and times) of the
prevvious month's outages, they address the problem. In November 1995
Southern California enjoyed 25 days of downtime. We are now about 90%
uptime.
Note that despite its vast incompetencies, Netcom is no worse than
average, especially given its low price and absense of censorship. We
have found that Kaiwan and Deltacom give pretty good local service. Most
of the other ISPs are even worse than Netcom.
For a comprehensive searchable database of providers by area code, surf
http://www.thelist.com/
--
Alan "Uncle Al" Schwartz
UncleAl0@ix.netcom.com ("zero" before "@")
http://vvv.com/adsint/freehand/uncleal/
"Quis custodiet ipsos custodes?" The Net!
(Uncle Al has been Officially convinced to "voluntarily" shut down his
homepage. You can own his complete 529 essay collection. Surf by
before it dies!)
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: f9628,92c42a8507ea1486 X-Google-Attributes: gidf9628,public X-Google-Thread: 105c4d,92c42a8507ea1486 X-Google-Attributes: gid105c4d,public X-Google-Thread: 12ec63,92c42a8507ea1486 X-Google-Attributes: gid12ec63,public X-Google-Thread: 10f21d,92c42a8507ea1486 X-Google-Attributes: gid10f21d,public X-Google-Thread: 1550f9,92c42a8507ea1486 X-Google-Attributes: gid1550f9,public X-Google-Thread: fc7b2,92c42a8507ea1486 X-Google-Attributes: gidfc7b2,public X-Google-Thread: ffd79,92c42a8507ea1486 X-Google-Attributes: gidffd79,public X-Google-Thread: 10bd82,92c42a8507ea1486 X-Google-Attributes: gid10bd82,public From: Alan \"Uncle Al\" Schwartz <uncleal0@ix.netcom.com> Subject: Re: IDT-connect problems Date: 1996/03/08 Message-ID: <4hpkbi$gps@dfw-ixnews3.ix.netcom.com> X-Deja-AN: 142154315 references: <3137658D.35E5@valleynet.com> <4h80df$rok@spectator.cris.com> <nts.430.00769538@nortech.com> <3138C537.2849@gramercy.ios.com> <3139dba5.3839170@news.insync.net> <4hlhqd$g7t@bolivia.it.earthlink.net> <313f0479.3548759@nntp.ix.netcom.com> <BETSYS.96Mar7131116@northshore.shore.net> to: betsys@northshore.shore.net content-type: text/plain; charset=us-ascii organization: The Noble Krell x-netcom-date: Fri Mar 08 9:39:30 AM CST 1996 mime-version: 1.0 newsgroups: alt.internet.services,houston.internet.providers,ne.internet.services,sacramento.internet,necus.internet.news,necus.internet.announce,necus.internet.commerce,misc.news.internet.discuss,alt.internet.access,backbone.general,comp.dcom.telecom.tec x-mailer: Mozilla 1.1PE (Windows; I; 16bit)