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Article #4740

Re: IDT-connect problems

#4740
From: Dave Goldsmith
Date: Wed, 13 Mar 1996 00:00
27 lines
2624 bytes
David Chapman wrote:
>
> BIG D wrote:
>
> >
> > You are not alone in your frustration with IDT.
>
> I had IDT for 3months and and could never get on so I switched to
> compassnet (776-0022) it's been great any time of day and their local!

IDT has problems in San Diego as well.  They gave me six "local" numbers, only
one of which is truly local (ie: no charge) and it was out of service almost all
of February.

If you call their 800 #, they are only too happy to sign you up and get your
credit card #, but if you have any problems, they tell you to call Tech Support
in New Jersey.  The problem with that, is the two times I called them, I was on
hold for 45-60 minutes before finally hanging up.  (Those are not cheap phone calls
when they show up on the bill.)  They did not give a email address with their info
packet.

As soon as my account is activated with my new provider, I am cancelling IDT.  The
problem is how, since they don't seem to answer the phone.  I guess it is time to
call the credit card company and tell them to refuse any payments from IDT.

Dave Goldsmith
dave0219@wavenet.com
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References: <3137658D.35E5@valleynet.com> <4h80df$rok@spectator.cris.com> <nts.430.00769538@nortech.com> <3138C537.2849@gramercy.ios.com> <4hip8i$eji@news.ios.com> <314159DF.672B@compassnet.com> <314420FD.41C67EA6@onramp.net>

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From: Dave Goldsmith <dave0219@wavenet.com>
Subject: Re: IDT-connect problems
Date: 1996/03/13
Message-ID: <3147BCED.7C93@wavenet.com>
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references: <3137658D.35E5@valleynet.com> <4h80df$rok@spectator.cris.com> <nts.430.00769538@nortech.com> <3138C537.2849@gramercy.ios.com> <4hip8i$eji@news.ios.com> <314159DF.672B@compassnet.com> <314420FD.41C67EA6@onramp.net>
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