🚀 go-pugleaf

Robert Michal wrote:
> 
> In message <3080C412.62C7@primenet.com> - Willie <wman@primenet.com> writes:
> :>David Fisher wrote:
> :>>
> :>> See my note posted below, MCI is very ISP friendly and all of this
> :>> complaining is short sighted.
> :>
> :>Short Sighted! Give me a break.  MCI promises us a connection at a
> :>specified time. Knowing that we are basing purchasing, leasing,
> :>advertising, hiring on the time line given, then out of the blue sticks
> :>it to us and you say short sighted, the only short sightedness here is
> :>MCI's lack of concern for it's customers who are facing huge financial
> :>losses as a result of MCI's short sightedness in informing us when ther
> :>was still time to make a change.
> 
> I can understand from reading this thread how you can be very upset with MCI,
> I did the same thing in 1990 for an X.25 service. I put all my eggs in one
> basket, namely a MCI reseller called Connect USA. When Connect USA didn't pay
> MCI, MCI turned the lines off and my business with it. Had I not been so
> short sighted as you are now, I would have had a backup provider standing in
> the wings to take over when the ball was dropped.
> 
> Since you put so much faith and money into your advertising and made other
> promises based on an install date, why didn't you also schedule an install
> with Sprint or someone else when you scheduled MCI? I am certain that you
> probably went with MCI because they could provide you the date and price that
> you needed, but had you also scheduled someone else with an install date 10
> or 15 days after MCI, you would indeed still be in business when MCI dropped
> the ball. Had MCI come through with their promise, it would be a simple
> matter to cancel or put the other one on hold.
> 
> Murphy is alive and doing quite well, so always have a backup in the wings.
> 
> Robert Michal
> rmichal@phoenix.net
> http://www.phoenix.net/~rmichalMr Michal,

Your hindsight is appreciated,  let's see,  the reality is that once 
again it's my fault that MCI did this to me and I should have known that 
regardless of the promises made by they can't be trusted.

Your experience with USA Connect is tragic and I'm sorry to hear about 
it, however I'm dealing directly with MCI not a reseller.  I had several 
back-up options which after being convinced by my MCI rep that I was 
only a week from install I did not pursue.  

I picked MCI not because of Price or timing but because they came highly 
recommended by people I respected.  

Having a back up option as a simple matter is not quite as simple as you 
make it sound.  Most carriers don't tell you that they are willing to 
let you bail out so easily. And You're right, I was far to trusting of 
my rep, but I have to say she did a very good job of convincing me that 
I would be turned-up.  This next week, next week thing had me suckered 
in.  Chalk one up for the Rep.

I would agree with you that having a back-up plan is in the best 
interest of any aspiring organization.  The fact is it doesn't change 
the reality that MCI contiued to led us on with incorrect information.

I don't believe that I was shortsighted in staying with MCI.  I believed 
what I was being told.  My only admission is that perhaps I was gulible 
and naieve in believing.  I had back-up plans and I am now reinstating 
those plans.  I don't believe that I'm at fault for believing and 
trusting , just naieve.

As a matter of fact I will be having multiple installations done from 
different carriers in order to avoid the crash and burn of any single 
carriers network.