🚀 go-pugleaf

AT&T seems intent on keeping the issues and problems of their Digital
Broadband Service their own "dirty little secret", first burying it in
a Worldnet discussion group and now trying to move it to a separate
news server altogether.

Below is an interchange on that subject.  There may be those here that
could care less about AT&T but there are a number of us that have been
experimented on for the last year with this
"still-not-ready-for-prime-time" technology and would like a public
Usenet group for it.  That would take the traffic out of here and
provide a public forum for those interested in it.

Any volunteers for the Usenet submission process?

Thanks!


On Sat, 14 Apr 2001 20:46:54 GMT, "Milo Brown"
<milo.brown@NOSPAMworldnet.att.net> wrote:

>Hi, Frank.
>
>I basically agree with you about the Ezboard message board, but the price
>was right.  Maybe there is a place in this world for something like
>alt.internet.wireless.attdigitalbroadband, but I'm not sure.  It might be
>that alt.internet.wireless and/or the <wherever>.internet.providers -type
>newsgroups  are enough in the public arena.

It's just that occasionally grouse about the frequency of postings.  I
don't think they can believe that a company such as AT&T can screw up
as often and as consistently as AT&T does.
>
>For most questions about how the services (phone, HSD) work and/or issues
>with them - and to get answers! - I don't think there's much of a need for
>public news groups.  No one outside of ADB customers, or perhaps Worldnet,
>would care about the level of detail we do.

Actually, my experience was quite to the contrary with DirecPC.  The
NG alt.satellite.direcpc was started by subscribers that were having
problems and receiving worthless support from Hughes Network Systems.
Ironically, within 3 months we came to figure out how Hughes was lying
about the service, and within 6 months of the NG a class action law
suit was filed.  But in the mean time, much valuable information was
passed among the lab rats over there.
>
>I have a little bit of suspicion about why ADB wants to take all the
>newsgroup activity behind a curtain from the rest of Worldnet customers.

A little bit?  What about the crazy aunt down in the basement?
Worldnet has some reputation left to protect.  ADB isn't going to
contribute to that.

>But I also see the reasons, and they're really no different than why there
>are private Worldnet newsgroups that begin with worldnet.<anything> on
>Worldnet's servers - or similar newsgroups in other ISPs.

Just the additional hassle of news reader configurations -- something
I do not want to do for each vendor and service provider I use.
>
>As far as starting a public ADB newsgroup, I don't have the resources.

Actually, there is not a cost associated with it, just a submission
and review process.  If someone has the time to prepare it I will get
the details.  The main issue is the volume of messages.  I think by
pointing to this internal group before they lobotomize it off into ADB
land, we have the necessary traffic.

>Hell, I don't even have a Web site.  Right now, I'm too busy trying to find
>a dadgum job!

There will always be an opening at an ADB help desk with 20 minute
waits -- but who wants subminimum wage? <g>
>
>Plus, the axe I have to grind with ADB is "frankly" nowhere as big as the
>one you have to grind with them.

A chain saw may be more appropriate.  I had two technicians from AT&T
(actually Fluor Daniels) here yesterday for four hours just trying to
get the phones working.  One was a granny with an attitude that just
grumbled about the IW being the problem.  The other guy, slightly
brighter (that's still not a compliment), and with an equal attitude
problem compared my wiring to his mouth, in which he bragged that he
had none of his teeth.

In contrast, Todd, who showed up today was respectful, logical and
positive about solving the problem.  The real problem turned out to be
a DirecTV modem that was tying up the line (I figured it out today).
And before anyone says that was not an ADB problem, they knew we had
it and a security system (and a fax system) all of which they said "no
problem" to almost a year ago.  Now they say that DirecTV won't work
with it (Thank god for one SBC analog line).  And they wonder why we
call ourselves lab rats ....

>
>Milo
>
>PS - George K documented a method to adapt Free Agent for using more than
>one news server in the first thread above with the subject: NOTICE!
>
>
>"ADB FA Stan Gunn" <gunn1@worldnet.att.net> wrote in message
>news:n01C6.20816$IJ1.1740147@bgtnsc05-news.ops.worldnet.att.net...
>> Hi Frank,
>>
>> To help ADB customers with their ADB connection
>> to the Internet and phone help which are not Worldnet
>> related.
>>
>> News clients like Outlook Express handle multiple
>> news servers without a problem.
>>
>>
>> --
>> Lead FA Stan Gunn
>> AT&T Digital Broadband Forum Assistant
>> ************************************************
>> NOTICE: Please be aware that my first priority is to respond to customers
>in
>> the newsgroups. As such, I will not be able to respond to email until all
>> newsgroups messages have been addressed. You will receive quicker
>> service by posting your message in the newsgroups rather than using email.
>>
>>
>>
>> "Frank St. Claire" <fstclair@airmail.net> wrote in message
>> news:7i4hdt8amu1d096s2mu5nmfeuoc8g1005j@4ax.com...
>> > Stan,
>> >
>> > Here's a stupid question, but why do we have to have ADB on a separate
>> > news server?  I use Agent and this is a royal pain.  I spend enough of
>> > my time just accessing the worldnet group.
>> >
>> > I think the time has come for there to be a Usenet group called:
>> >
>> > alt.internet.wireless.attdigitalbroadband
>> >
>> > Any volunteers to set it up?
>> >
>> > And yes, we Lab Rats realize that ADB will not officially participate
>> > in such a public group -- but at least there would be uncensored, open
>> > and helpful information exchanged between the Lab Rats that have not
>> > yet deserted a sinking ship (aka USS ADWB).  And I think there would
>> > be sufficient volume of traffic to justify it instead of merely
>> > posting as many of us do now to alt.internet.wireless and
>> > dfw.internet.providers.
>> >
>> > Milo, the message board is a good idea but it is slow and cumbersome
>> > to use.  How about some efforts to a Newsgroup?  That's where I always
>> > turn to for info first anyway.
>> >
>> > Lab Rat Tower 165 Sector 3 signing off.
>> >
>> >
>> > On Fri, 13 Apr 2001 22:31:26 GMT, "ADB FA Stan Gunn"
>> > <gunn1@worldnet.att.net> wrote:
>> >
>> > >The ADB has established their own newsgroups and news
>> > >server for topics related to the AT&T Digital Broadband.
>> > >This is for the ADB customers.
>> > >
>> > >Please start posting to the new ADB newsgroups not this group.
>> > >
>> > >Click on this link.
>> > >
>> > >news://adb.unwired.com
>> > >
>> > >If you need additional help setting up your news client click here:
>> > >http://home.att.net/~adbwork/newsgroupsupport.htm
>> >
>> > _____________________________________________
>> > The AT&T Wireless Digital Broadband Nightmare
>> > Want to know more about it?
>> > Read what current Lab Rats of this service say:
>> > http://pub56.ezboard.com/fawdbcustomersfrm1
>>
>>
>

_____________________________________________
The AT&T Wireless Digital Broadband Nightmare
Want to know more about it?
Read what current Lab Rats of this service say:
http://pub56.ezboard.com/fawdbcustomersfrm1